Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Elizabeth Grego

Los Angeles,CA

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at Cantina Frida. Proven ability to enhance guest engagement through upselling techniques and genuine hospitality, leading to increased repeat business. Expertise in safe food handling and team collaboration ensures a seamless dining experience for all patrons.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server

Cantina Frida
07.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Via Alloro
08.2023 - 07.2024
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Bussed and reset tables to keep dining room and work areas clean.

Server

Perch
05.2023 - 08.2023
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.

Education

Bachelor of Science - Diagnostic Medical Sonographer

Smith Chason College
Los Angeles, CA
07-2026

Associate of Arts - General Studies

Moberly Area Community College
Moberly, MO
05-2023

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Hospitality service expertise
  • Safe food handling
  • Menu memorization
  • Service prioritization
  • Team collaboration

Certification

CPR certified

Food Handlers certified

Responsible Beverage Service certificate


Timeline

Server

Cantina Frida
07.2024 - Current

Server

Via Alloro
08.2023 - 07.2024

Server

Perch
05.2023 - 08.2023

Bachelor of Science - Diagnostic Medical Sonographer

Smith Chason College

Associate of Arts - General Studies

Moberly Area Community College

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