Elizabeth Guerrero
Ukiah,CA
Summary
Resourceful professional in customer-facing roles, adept at handling high volumes of inquiries and administrative tasks with speed and accuracy. Specialize in effective communication, data entry, and appointment scheduling to support operational flow. Excel in problem-solving, time management, and adaptability, ensuring positive experiences for both clients and team members.
Overview
4
4
years of professional experience
Work History
Receptionist
Vargas optometry
Ukiah, CA
11.2023 - 06.2025
- Scheduled patient appointments and managed front desk operations
- Answered high-volume phone calls with professionalism and efficiency
- Processed billing for eye exams and insurance claims
- Assisted with dispensing prescription eyewear and fitting/adjusting glasses for patients
- Maintained accurate patient records and ensured HIPAA compliance
Prep Cook
Ukiah Brewing Co.
Ukiah, CA
10.2021 - 10.2023
- Stocked kitchen with necessary supplies, including food items and utensils.
- Trained new employees on proper techniques of preparing meals safely.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
- Cooked multiple orders simultaneously during busy periods.
Label Operator
Flowcana
Redwood Valley, CA
03.2021 - 07.2021
- Labeled containers according to industry standards and regulations.
- Performed quality control tests on finished products to ensure compliance with standards.
- Attached labels to packaged items or stenciled information on containers.
Education
High School Diploma -
Ukiah South Valley
Ukiah, CA06-2018
Skills
- Appointment scheduling
- Patient record management
- Insurance claims processing
- HIPAA compliance
- Customer service
- Front desk operations
- Attention to detail
- Employee training
Languages
Spanish
Professional
Affiliations
- I’m a family-oriented person who believes in strong support systems and teamwork, both at home and in the workplace.
- Organize family events and celebrations
- Enjoy outdoor adventures and creative projects
- Avid reader with a focus on personal growth, culture, and creativity
Timeline
Receptionist
Vargas optometry
11.2023 - 06.2025
Prep Cook
Ukiah Brewing Co.
10.2021 - 10.2023
Label Operator
Flowcana
03.2021 - 07.2021
High School Diploma -
Ukiah South Valley