Elizabeth Gurrola
Vista,CA
Summary
Dental Office Financial treatment coordinator/Office Manager with over 18 years of experience in managing front dental office operations and back office supervision focus on maintaining a positive and welcoming environment for patients, strong knowledge of dental terminology. Great customer service. Organized and reliable. Bilingual (spanish-english)
Overview
8
8
years of professional experience
Work History
Office Manager
Vida Family Dental
San Marcos
03.2020 - Current
Overseeing day to day operations to ensure smooth workflows, morning huddles to review production, patient concerns and goals. Optimizing the schedule for efficiency, reducing gaps. Managing front office staff overseeing chech in/check out scheduling appointments to maximize productivity and addressing patients complaints. Accounts receivable, insurance claims submissions, collections, daily deposits, daily reports. Present treatment plans and financial options to patients. Ensuring compliance with OSHA, HIPPA.
Dental Financial and Treatment Coordinator
Smile Essentials
Vista, CA
06.2018 - 03.2020
- Coordinated patient appointments to optimize scheduling and improve workflow efficiency.
- Developed treatment plans by collaborating with dental professionals and assessing patient needs.
- Managed insurance verification processes to ensure coverage for treatments and services.
- Educated patients on treatment options, fostering understanding and promoting informed decision-making.
Education
GED -
Imperial Valley College
Imperial, CASkills
Treatment presentation and case acceptance
Managing Patients Financials/collections
Schedule and Coordinate treatment appointments
Excellent communication and emphaty
Languages
Spanish
Elementary
Timeline
Office Manager
Vida Family Dental
03.2020 - Current
Dental Financial and Treatment Coordinator
Smile Essentials
06.2018 - 03.2020
GED -
Imperial Valley College