Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Harrold

Augusta,KS

Summary

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Overview

11
11
years of professional experience

Work History

Account Manager

Executive Scheduling Associates
01.2021 - Current
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.
  • Improved overall team productivity by implementing best practices in organization and time management.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Executive Scheduler

Executive Scheduling Associates
05.2013 - Current
  • Optimized scheduling processes by implementing efficient software tools and organizational systems.
  • Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
  • Established and maintained strong working relationships with both internal and external stakeholders, facilitating open communication channels for improved collaboration.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Education

Associate of Arts - Early Childhood Education

Butler Community Colledg
El Dorado

High School Diploma -

Augusta High School
Augusta, KS
05.1997

Skills

  • Team Training
  • Client Relationship Management
  • Account Servicing
  • Account Management
  • Performance Evaluations
  • Account Oversight
  • Employee Mentoring
  • Performance Tracking
  • Systems and Software Expertise

Timeline

Account Manager

Executive Scheduling Associates
01.2021 - Current

Executive Scheduler

Executive Scheduling Associates
05.2013 - Current

Associate of Arts - Early Childhood Education

Butler Community Colledg

High School Diploma -

Augusta High School

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Elizabeth Harrold