Elizabeth Hrelja
Warren,MI
Summary
Achieved high levels of teamwork and reliability, contributing to overall project success. Enhanced team dynamics through strong interpersonal skills. Accelerated learning and adaptation to new challenges, resulting in improved operational efficiency.
Overview
6
6
years of professional experience
Work History
Receptionist Manager
Clean Cut Caulking
Harper Woods, MI
06.2025 - Current
- Managed daily phone operations, ensuring smooth customer interactions and efficient services.
- Implemented streamlined scheduling processes, reducing appointment conflicts and improving client satisfaction.
- Coordinated office communications, facilitating effective collaboration among departments and external partners.
- Oversaw inventory management for office supplies, maintaining adequate levels for uninterrupted operations.
- Developed standard operating procedures for receptionist tasks, promoting consistency and accuracy across shifts.
- Resolved customer inquiries promptly, enhancing overall client experience and strengthening company reputation.
Housekeeper
A Clean House by Suzanne
Eastpointe, MI
06.2024 - 10.2024
- Ensured thorough cleaning and sanitation of residential properties to maintain high standards of cleanliness.
- Managed laundry services, including washing, folding, and organizing linens for efficient household operations.
- Developed effective cleaning schedules tailored to individual client needs, enhancing customer satisfaction.
- Trained new staff on cleaning procedures and safety protocols to promote a safe working environment.
- Implemented time-saving techniques in daily tasks, improving overall workflow efficiency within the team.
- Collaborated with clients to address specific preferences and feedback, fostering strong client relationships.
DELI SERVICE CLERK
Kroger
Roseville, MI
08.2022 - 04.2024
- Managed stocking of deli display cases with products, ensuring optimal inventory levels.
- Processed and portioned deli meats and cheeses for customer transactions.
- Executed packaging and labeling of products for retail distribution.
SALES ASSOCIATE/CASHIER
Big lots
Eastpointe, MI
08.2019 - 10.2021
- Managed shelf stocking operations to enhance product accessibility and store presentation.
- Managed cash transactions and ensured accurate financial exchanges to maintain operational efficiency.
Education
HIGH SCHOOL DIPLOMA - undefined
Michigan Great Lakes virtual academy
Manistee, MI05.2020
Skills
- Leveraged strong customer service skills to effectively address client inquiries and resolve issues
- Fostered a supportive and encouraging environment to enhance team morale
- Executed stocking and replenishing tasks to maintain efficient operations and enhance customer satisfaction
- Oversaw food preparation operations to enhance kitchen productivity Championed safety standards to minimize risks and promote a secure working environment Coordinated training sessions for staff on food safety practices
- Managed cash transactions and reconciled accounts to maintain fiscal integrity
- Managed daily functionality of point-of-sale systems to support efficient retail operations
Timeline
Receptionist Manager
Clean Cut Caulking
06.2025 - Current
Housekeeper
A Clean House by Suzanne
06.2024 - 10.2024
DELI SERVICE CLERK
Kroger
08.2022 - 04.2024
SALES ASSOCIATE/CASHIER
Big lots
08.2019 - 10.2021
HIGH SCHOOL DIPLOMA - undefined
Michigan Great Lakes virtual academy