Elizabeth Hughes
Marathon,NY
Summary
Dynamic professional with a proven track record at Applebee's, excelling in operations management and staff development. Enhanced team performance through effective training and optimized inventory control, resulting in improved service quality. Skilled in food safety and sanitation, with a strong focus on customer satisfaction and operational efficiency.
Overview
19
19
years of professional experience
Work History
Assistant General Manager/ Kitchen Manager
Applebees
Binghamton Ny
04.2021 - Current
- Supported daily operations by coordinating staff schedules and ensuring adequate coverage.
- Assisted in managing inventory levels, minimizing waste, and optimizing supply chain processes.
- Managed training for new employees, enhancing team performance and service quality.
- Monitored customer feedback to identify areas for service improvement and implement solutions.
Bartender/server
Applebees
Sayre, PA
04.2007 - 04.2021
- Crafted and served signature cocktails, ensuring high-quality beverage
- Trained and mentored new bartenders and servers on proper food and drink recipes and customer service standards.
- Implemented strategies to enhance customer satisfaction through personalized drink recommendations.
Education
High School Diploma -
Harpursville High School
Harpursville, NY06-2004
Skills
Staff development
Operations management
Inventory control
Staff management
Food safety and sanitation
Training and development background
Timeline
Assistant General Manager/ Kitchen Manager
Applebees
04.2021 - Current
Bartender/server
Applebees
04.2007 - 04.2021
High School Diploma -
Harpursville High School