Kaysha Kerr
Summary
Dedicated and experienced retail professional with over a decade of continuous service at the same store, currently serving as Assistant Manager. Proven ability to lead teams, drive sales, and manage daily operations. Highly skilled in customer service, merchandising, stock management, and team delegation. Actively perform 70% of merchandising responsibilities and support nearly all managerial duties. Seeking to transition into the Store Manager role following the retirement of current manager, bringing deep institutional knowledge and a strong commitment to team success.
Overview
18
18
years of professional experience
Work History
Assistant Store Manager
Anthony's Ladies Apparel
Jupiter
01.2012 - Current
- - Delivered outstanding customer service, handling both escalated and routine customer needs with professionalism.
- - Delegated tasks effectively to team members, ensuring smooth and efficient store operations.
- - Spearheaded merchandising efforts, responsible for approximately 70% of all in-store visual displays and product layouts.
- - Developed and analyzed sales statistics to drive informed decisions and meet store performance goals.
- - Managed shipping and receiving operations, maintained stock levels, and organized backroom and sales floor.
- - Performed nearly all duties of the store manager, excluding sensitive responsibilities reserved for upper management.
- - Maintained excellent communication and support to the store manager, Kesha, and prepared to step into the manager role as she retires.
Certified Nursing Assistant (CNA)
Carl Zimmerman
01.2010 - 01.2012
- - Provided daily care to elderly and disabled patients, ensuring comfort and safety.
- - Assisted with feeding, bathing, mobility, and medication reminders.
- Deceased
Certified Nursing Assistant (CNA)
Albert Regensburger
01.2008 - 01.2011
- - Provided daily care to elderly and disabled patients, ensuring comfort and safety.
- - Assisted with feeding, bathing, mobility, and medication reminders.
- Deceased
Skills
- - Review and optimization of floor layout to improve customer flow and enhance product visibility
- - Financial margin assessment to support strategic sales planning and evaluate store profitability
- - Team Leadership & Delegation
- - Customer Service (Conflict Resolution & Satisfaction)
- - Visual Merchandising
- - Inventory & Stock Management
- - Sales Analysis & Reporting
- - Shipping & Receiving
- - Store Operations
- - Organization & Time Management
References
Lisa, Speach, Store Manager, Anthony's Ladies Apparel, Jupiter, Florida
Timeline
Assistant Store Manager
Anthony's Ladies Apparel
01.2012 - Current
Certified Nursing Assistant (CNA)
Carl Zimmerman
01.2010 - 01.2012
Certified Nursing Assistant (CNA)
Albert Regensburger
01.2008 - 01.2011
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