Elizabeth Jamison

• Contributed to achieving sales goals through proactive customer engagement and service excellence.
• Supported store operations by adhering to company policies and procedures consistently.
• Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
• Communication with customers professionally and proactively to provide product information and advice.
• Actively listened to customers'' needs and preferences, suggesting relevant products tailored specifically for their requirements.
• Conducted product demonstrations, enhancing customer engagement and interest.

Completed all paperwork and gathered all information to file correctly for vehicle sale.

• Assisted customers in selecting products that meet their needs and preferences.
• Managed inbound inquiries via phone and email, ensuring timely responses and resolution.
• Conducted follow-up communications to ensure continued customer engagement and loyalty.
• Participated in regular team meetings to discuss strategies for improving customer service performance.
• Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
• Developed a comprehensive knowledge of product offerings to better assist customers with informed recommendations.
• Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.

• Oversaw daily operations, ensuring optimal workflow and customer satisfaction.
• Developed staff training programs to enhance service quality and team performance.
• Implemented cost-control measures to improve profitability without sacrificing service standards.
• Analyzed financial reports to inform strategic decision-making and operational adjustments.
• Streamlined inventory management processes, reducing waste and improving supply chain efficiency.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• prepared and presented presentations for catering clients/ events. Offered suggestions of additional items to compliment the choices they made.
• Wedding cake and dessert sales. Present and guide guests thru ordering a wedding cake or setting upm a dessert buffet. Selling and upselling in order to grow the guests check.