Elizabeth Jimenez
Homestead,FL
Summary
Driven Manager with a proven track record at Casavana Cuban Cuisine, adept in team leadership and complex problem-solving. Excelled in enhancing customer satisfaction and resolving staff conflicts, ensuring high-quality service delivery. Skilled in time management and effective communication, I cross-trained employees to boost team performance, demonstrating a results-oriented approach without relying on numerical percentages.
Overview
4
4
years of professional experience
Work History
Manager
Casavana Cuban Cuisine
Homestead, FL
10.2020 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
Bachelor - Nursing
Miami Regional University
Miami 12.2023
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Timeline
Manager
Casavana Cuban Cuisine
10.2020 - Current
Bachelor - Nursing
Miami Regional University