Elizabeth Jones
Millville,NJ
Summary
Seasoned Residential Counselor with a robust background in trauma-informed counseling and resident care, notably at Cumberland County Guidance Center. Excelled in behavioral intervention and emotional support, enhancing resident socialization and crisis management. Demonstrated expertise in HIPAA protocols and client advocacy, achieving significant improvements in patient well-being and treatment adherence.
Overview
18
18
years of professional experience
Work History
Residential Counselor
Cumberland County Guidance Center
07.2008 - 03.2024
- Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services, and providing emotional support.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Solved grievances and complaints by collaborating with residents.
- Provided crisis management and intervention during emergency situations.
- Encouraged clients to develop self-advocacy skills and to become active participants in own treatment plans.
- Sorted, laundered and put away various laundry items.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Washed and put away kitchen dishes, utensils and glassware.
- Changed bed linens and collected soiled linens for cleaning.
Residential Counselor
ResCare Residential Services
10.2007 - 05.2011
- Assisted residents in adhering to treatment plans by setting up medical appointments, arranging transportation, coordinating services, and providing emotional support.
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
- Provided crisis management and intervention during emergency situations.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Sorted, laundered and put away various laundry items.
- Changed bed linens and collected soiled linens for cleaning.
- Washed and put away kitchen dishes, utensils and glassware.
- Handled requests for extra linens, toiletries and other supplies.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
Home Health Aide
Cumberland County Homemakers
02.2006 - 10.2007
- Followed nutritional plans to prepare optimal meals.
- Provided transportation and appointments management.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Education
High School Diploma -
Millville Senior High
200 N Wade Blvd Millville,NJ06-1983
Skills
- Trauma-informed counseling
- Client advocacy
- De-escalation techniques
- Residential treatment plans
- Resident counseling
- HIPAA protocols
- Residential care
- Patient education
- Client transportation
- Behavioral intervention plans
- Emotional support
- Dietary requirements
- Behavioral management
Timeline
Residential Counselor
Cumberland County Guidance Center
07.2008 - 03.2024
Residential Counselor
ResCare Residential Services
10.2007 - 05.2011
Home Health Aide
Cumberland County Homemakers
02.2006 - 10.2007
High School Diploma -
Millville Senior High
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