Elizabeth Joyner

Directed youth and ladies programs at High Steppe (HSCC) as program coordinator. Lead climbing team as head coach while route setting and performing front desk operations. Developed and executed program curriculum, training and hiring staff to enhance team performance. Supervised four coaches to ensure effective program delivery.

• Prepared high-quality beverages following standardized recipes and procedures.
• Provided exceptional customer service by engaging with customers and addressing inquiries.
• Operated espresso machines and other equipment to ensure optimal performance.
• Maintained cleanliness and organization of workstations in compliance with health standards.

• Supported classroom activities by assisting teachers with lesson implementation and student engagement.
• Adapted instructional materials to meet diverse learning needs of students.
• Monitored student behavior, ensuring a safe and positive learning environment.
• Collaborated with educators to develop individualized education plans for students with special needs.