Elizabeth Kincaide
Evansville
Summary
Recent graduate with expertise in dual accounting roles, eager to leverage skills gained through practical experience and B.S. in a helping profession. Detail-oriented in account management of customers and payables, ensuring accuracy and efficiency. Successful in working independently while implementing strategies developed through team collaboration.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Collections Agent
Sonitrol of Evansville, Inc.
Evansville
05.2024 - Current
- Monitored accounts to identify overdue payments and pursue timely remedies.
- Created repayment plans based on account holders' financial status and repayment abilities.
- Investigated customer disputes and complaints on queries to ensure accurate resolutions.
- Reviewed documents such as contracts, invoices, letters and emails related to customer accounts.
- Collaborated with team members to improve collection strategies and processes.
- Resolved complex issues that arose during the collections process.
- Maintained accurate records of all communications and transactions in the system.
Accounts Payable
Sonitrol of Evansville, Inc.
Evansville
05.2024 - Current
- Ensured timely payments of invoices by monitoring accounts payable aging reports.
- Processed invoices and tracked reimbursements, ensuring accurate reconciliation of accounts payable statements.
- Maintained accurate records of all accounts payable activities.
- Responded promptly to internal and external inquiries regarding accounts payable matters.
- Generated monthly reports detailing accounts payable activity.
- Coordinated preparation of month-end reports to provide insights on accounts payable activities.
- Performed data entry of accounts payable and receivable information into QuickBooks system.
Education
Bachelor of Science - Psychology
University of Southern Indiana
Evansville, IN05-2026
Skills
- Account analysis
- Credit management
- Customer service
- Conflict resolution
- Critical thinking
- Team collaboration
Certification
- Microsoft Office Specialist - Associate {May 2022}
Timeline
Collections Agent
Sonitrol of Evansville, Inc.
05.2024 - Current
Accounts Payable
Sonitrol of Evansville, Inc.
05.2024 - Current
Bachelor of Science - Psychology
University of Southern Indiana