Elizabeth Kurtz
Levittown,PA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Property Manager
Guardian Asset Management
08.2023 - Current
- Handled client complaints promptly and appropriately, calling in repairmen, and other support services.
- Oversaw management of 100-200 properties while providing general service to clients
- Maintained operational facilities attractive to potential future buyers by organizing regular maintenance, major repairs, and capital improvement projects.
- Communicated effectively with law enforcement, clients, and sub-contracted vendors.
Retail Assistant Manager
T-Mobile
11.2022 - 08.2023
- Exhibited excellent people skills during interaction with employees and customers.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Assisted with recruiting, hiring, educating and motivating retail team to maintain optimal staffing levels.
- Controlled store inventory and reviewed cash handling and operations reports.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Safety Coordinator
Rey Logistics, INC
03.2022 - 10.2022
- Conducted safety audits and investigated any vehicle and/or traveling issues.
- Conducted investigations into incidents and reported on findings.
- Coached drivers on effective safety policies.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of 20-30 fleet vehicles.
- Maintained updated and detailed records of calls in physical and electronic database.
- Tracked and monitored vehicle performance and maintenance.
Retail Assistant Manager
T-Mobile
08.2021 - 02.2022
- Exhibited excellent people skills during interaction with employees and customers.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Assisted with recruiting, hiring, educating and motivating retail team to maintain optimal staffing levels.
- Controlled store inventory and reviewed cash handling and operations reports.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Team Member
StangMode
08.2020 - 07.2021
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
- Promoted and marketed works through social media platforms.
- Created content for websites and online publications.
Call Center Representative
Simple Tire LLC
09.2019 - 06.2020
- Responded to customer calls and emails to answer questions about products and services.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Processed debit and credit card and electronic check payments.
- Met customer call guidelines for service levels, handle time and productivity.
- Investigated and resolved customer inquiries and complaints quickly.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Education
Pennsbury High School
Skills
- Maintenance Scheduling
- Property Management
- Compliance Monitoring
- Vendor Management
- Database Management
- Exceptional Oral and Written Communication Skills
- Adaptable
- Data Collection
- Team Development
- Customer Relations
- Research
- Microsoft Office
Volunteer Work
The Everywhere Project: On-Site Volunteer
June 2023 - Current
- Showed up consistently to engage with participants and existing volunteers
- Practice harm reduction support methods and offer non judgemental space for participants
- Proactively participated in overdose reversal trainings and test strip trainings
- Assisted with hot-food meal sites feeding over 300 individuals weekly
Additional Information
- Willing to relocate: Anywhere
Timeline
Property Manager
Guardian Asset Management
08.2023 - Current
Retail Assistant Manager
T-Mobile
11.2022 - 08.2023
Safety Coordinator
Rey Logistics, INC
03.2022 - 10.2022
Retail Assistant Manager
T-Mobile
08.2021 - 02.2022
Team Member
StangMode
08.2020 - 07.2021
Call Center Representative
Simple Tire LLC
09.2019 - 06.2020
Pennsbury High School
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