Elizabeth McMillan
Hilton Head Island,USA
Summary
Energetic real estate professional with expertise in administration, providing seamless support for listings and closings while ensuring exceptional client service from start to finish.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Office Manager
LIGHTHOUSE REALTY
Hilton Head, SC
11.2021 - 07.2025
- Prepared listing paperwork, entered property and pictures into MLS system, and assisted with scheduling open houses
- Managed daily office operations
- Managed relationships with external stakeholders such as suppliers and vendors
- Assisted agents with the closing process
- Collaborated with attorneys, lenders, vendors, and other professionals to facilitate smooth transactions
- Managed company social media platforms
- Updated company website
- Managed daily office operations for real estate transactions and client services.
- Maintained organized filing systems for contracts, documents, and client records.
- Assisted in preparing marketing materials for property listings and events.
- Managed office inventory and placed new supply orders.
Real Estate Assistant
Carolina Realty Group
Hilton Head Island, SC
07.2020 - 10.2021
- Prepared listing agreements, input property information and pictures into MLS system
- Assisted with mailing of HUD letters
- Managed listings on multiple real estate platforms and updated information regularly.
- Coordinated open houses by preparing materials and arranging logistics.
- Acted as a liaison between clients, attorneys, and vendors
- Scheduled open houses
- Managed website
- Managed social media platforms
- Prepared buyer packets
- Collected lockboxes
- Created monthly newsletters
- Prepared comparative market analysis of properties in order to establish fair pricing for listings or purchases.
- Wrote purchase agreements, disclosures and other contractual documents, using DocuSign to obtain signatures and complete paperwork.
- Followed up with prospects throughout sales processes to offer assistance.
- Created marketing materials such as flyers, brochures and postcards to promote properties listed by the company's agents.
- Handled incoming calls and correspondence related to real estate inquiries.
- Managed client database and maintained accurate and up-to-date contact information.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Office Coordinator
Hilton Head Island Real Estate Brokers
Hilton Head Island, SC
12.2018 - 05.2020
- Managed daily operations for Real Estate office
- Assisted agents with closing process to include paperwork, sending contract to attorney, kept track of deadlines and dates, coordinated with vendors, and communicated with all parties involved
- Responded promptly to client inquiries via phone calls or emails, providing accurate information about available properties
- Managed the scheduling of property showings and open houses
- Prepared Listing Agreements, input property information and photos into MLS system
- Maintained an organized filing system for all property-related documents and records
- Assisted in coordinating property inspections by scheduling appointments with inspectors and following up on inspection reports
- Updated online databases and listing platforms with accurate property information including descriptions, photos, and pricing details
- Collaborated with team members to streamline office procedures and improve workflows.
- Scheduled appointments for staff members using Outlook calendar system.
Assistant/Realtor
Coastal Real Estate Solutions
Hilton Head Island, SC
03.2017 - 11.2018
- Prepared Listing Agreements, input property information and pictures into MLS system
- Assisted agents and owner with closing process from start to finish
- Created newsletters, managed Facebook and Instagram accounts
- Acted as a liaison between the owner, clients, employees, vendors, and attorneys
- Guided clients through property buying and selling processes.
- Conducted market research to identify competitive listings and trends.
- Maintained current knowledge of laws governing real estate transactions in order comply with regulations.
- Facilitated closing process on behalf of agents and owner, reviewed parts of contracts to resolve issues prior to closing.
- Screened phone calls, emails, and other correspondence on behalf of the owner, prioritizing urgent matters and providing timely responses
- Collaborated with mortgage lenders, home inspectors, and title companies to facilitate smooth transactions for clients
- Organized open houses and conducted property tours
- Managed all aspects of the listing process including filling out the paperwork, entering properties into MLS, staging recommendations, photography coordination, and marketing materials creation
- Developed marketing materials to promote listings effectively.
- Maintained client relationships through regular communication and follow-ups.
- Prepared forms needed for real estate transactions, contracts, closing statements, and addendums
Inspector/Realtor
Brokers Real Estate
Bluffton, SC
01.2015 - 01.2017
- Assist agents wiih preparing documents for closing
- Tracked deadlines and important dates regarding closing
- Communicated with all parties involved to ensure a smooth closing
- Utilized inspection software to track property evaluations and maintain records.
- Inspect property and evaluate the property’s overall condition
- Assist owner with BPO
- Assist agents in preparing listing paperwork, entered property information and pictures into MLS system
- Facilitated contract negotiations between buyers and sellers, achieving favorable outcomes for all parties
Education
Paralegal - Paralegal Certificate
Technical College of the Lowcountry
Bluffton, SCAssociate's Degree - General Studies
Georgia Military College
Milledgeville, GASkills
- Administrative Experience
- Personal Assistant Experience
- Calendar Management
- Maintained Monthly and Quarterly Reports
- Closing Coordinator
- Listing Coordinator
- Microsoft Outlook
- Office management
- Real estate transactions
- Customer relationship management
- Social media management
- Vendor coordination
- Multitasking proficiency
- Attention to detail
- Problem solving
- Contract Management
- Client Relations and Communication
- Organization and Time Management
- Technology and CRM Systems
- Market Knowledge
- Well-versed in MLS System
- Familiar with Beaufort County Tax Assessor Website
- MLS data entry
- Effective communication
- Team collaboration
Certification
Real Estate License, South Carolina
Personal Information
Authorized To Work: US
Timeline
Office Manager
LIGHTHOUSE REALTY
11.2021 - 07.2025
Real Estate Assistant
Carolina Realty Group
07.2020 - 10.2021
Office Coordinator
Hilton Head Island Real Estate Brokers
12.2018 - 05.2020
Assistant/Realtor
Coastal Real Estate Solutions
03.2017 - 11.2018
Inspector/Realtor
Brokers Real Estate
01.2015 - 01.2017
Paralegal - Paralegal Certificate
Technical College of the Lowcountry
Associate's Degree - General Studies
Georgia Military College