ELIZABETH MORALES
Bronx,NY
Summary
Over 20 years of experience in the health care industry applying strong communication and organizational skills. Highly disciplined, goal-oriented individual who is effective under pressure and maintains strict client confidentiality. Expertise in process improvement, behavior monitoring, report development, documentation and patient education. Able to work independently as well as within a team environment.
Overview
40
40
years of professional experience
Work History
Intake Nurse Case Manager
Guildnet (the Lighthouse Guild)
01.2002 - Current
- Conduct comprehensive field assessments in Bronx and Manhattan territories for Medicaid homebound frail and elderly patients for Managed Long-Term Care program, utilizing established criteria for enrollment/admission and adhering to regulatory guidelines
- Utilize Medicaid UAS System for assessment of client needs
- (Passed UAS System certification)
- Assemble, check and submit all required forms, information and assessments
- Provide accurate explanation of the program to clients and quickly resolve member and staff issues
- Participate in ongoing assessment of the effectiveness of the case management program and institute recommendations to the Nurse Case Manager and/or team
- Establish a plan of care consistent with the physician's treatment plan by assessing and identifying the clinical, psychosocial and financial needs of the member
- Set up services such as physical therapy and home health aide services
- Evaluate initial enrollee care plans and services for cost effectiveness and appropriateness
- Chart reviews and complete for quality assurance
- Mentor new staff
- Testimonial: "Ms Morales is committed to providing members with a smooth transition onto the program."
Comprehensive Care Management
New York, NY
01.1998 - 01.2002
- Performed job functions equivalent to the above.
Staff Field Nurse
Best Choice Home Health Care, Inc.
01.1997 - 01.1998
- Assessed patients, established treatment plans, rendered prescribed treatments and adhered to agency policies/standards
- Trained, mentored and guided new staff through orientation and in-services
- Performed and documented annual home health aide competency evaluations
- Facilitated home care referrals as Intake Coordinator at Beth Abraham CHHA
- Coordinated with Managed Care referral sources, set up services, conducted onsite evaluations and created plan of care.
Per Diem Nurse
Concepts of Independence
01.1996 - 01.1997
- Performed in-home patient assessments and completed M-27r per Medicaid regulations.
Licensed Practical Nurse
Coler Memorial Hospital
01.1996 - 01.1997
- Provided supportive care to patients on assigned units under the supervision of a registered nurse.
Positions in Art Therapy
01.1984 - 01.1996
Education
Associate Degree In Nursing - Nursing
Phillips Beth Israel School of Nursing
New York, NY06.1997
Master Of Arts - Art Therapy
New York University
New York, NY06.1987
Skills
- Client Assessment
- Liaison
- Group Facilitation
- Documentation
- Administration
- Time Management
- Problem Solving
- Excellent Telephone Manner
- Interviewing
- Computer Proficiency
- Case Tracker
- Tags
- Microsoft Word
- Data Entry
Nursing Education And Training
Philips Beth Israel School of Nursing, New York, NY, 1996, State of New York, True, True, New York Hospital, Med-Tech
Additional Education
- Masters in Art Therapy, New York University, New York, NY, 1991
- Bachelors of Arts, Chestnut Hill College, Philadelphia, PA, 1985
Timeline
Intake Nurse Case Manager
Guildnet (the Lighthouse Guild)
01.2002 - Current
Comprehensive Care Management
New York, NY
01.1998 - 01.2002
Staff Field Nurse
Best Choice Home Health Care, Inc.
01.1997 - 01.1998
Per Diem Nurse
Concepts of Independence
01.1996 - 01.1997
Licensed Practical Nurse
Coler Memorial Hospital
01.1996 - 01.1997
Positions in Art Therapy
01.1984 - 01.1996
Associate Degree In Nursing - Nursing
Phillips Beth Israel School of Nursing
Master Of Arts - Art Therapy
New York University