Elizabeth Morris
Acworth,GA
Summary
Results-driven professional with experience in customer service and team collaboration. Known for effective communication and problem-solving skills, contributing to improved store performance and customer loyalty. Eager to leverage expertise to drive positive outcomes.
Overview
11
11
years of professional experience
Work History
Sales Associate
Camping World of Woodstock
Woodstock, GA
11.2025 - Current
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Participated in training sessions to develop knowledge of products and improve sales techniques.
- Collaborated with team members to achieve sales goals and improve overall store performance.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Internal Service Advisor
Camping World of Woodstock
Woodstock, GA
03.2025 - 11.2025
- Assisted customers in navigating service options and scheduling appointments efficiently.
- Adapted quickly to changing customer needs while maintaining a positive experience.
- Provided detailed product knowledge to guide customers in their purchasing decisions.
- Managed service records using dealership management software to ensure accuracy.
- Facilitated ongoing communication between customers and technicians during repair process, keeping all parties informed on progress updates.
- Contributed to the achievement of team performance goals by consistently delivering high-quality workmanship on time and within budget parameters.
- Managed workflow to ensure timely completion of service requests, meeting or exceeding customer expectations.
- Resolved customer complaints professionally, turning potentially negative experiences into opportunities for improvement and growth.
Parts Manager
Campers Inn RV
Acworth, GA
09.2023 - 03.2025
- Managed inventory levels to ensure timely availability of parts for service and repair operations.
- Coordinated with suppliers to maintain optimal stock and negotiate favorable terms for parts procurement.
- Streamlined ordering processes, reducing lead times and improving efficiency in parts delivery.
- Trained and mentored staff on inventory management systems and best practices for parts handling.
Hybrid Advisor/Parts Advisor
Open Roads Complete RV
White, GA
05.2022 - 08.2023
- Provided expert advice on RV selection, enhancing customer satisfaction and loyalty.
- Assisted in developing streamlined processes for inventory management, improving operational efficiency.
- Conducted product demonstrations, educating customers on features and benefits of various RV models.
- Collaborated with sales team to create tailored solutions that met diverse customer needs.
Merchandiser
Camping World of Woodstock
Woodstock, GA
03.2019 - 05.2022
- Developed and executed product displays to maximize customer engagement and sales impact.
- Collaborated with vendors to ensure timely inventory replenishment and product availability.
- Analyzed sales trends to adjust merchandising strategies for improved performance.
- Trained team members on best practices in visual merchandising and customer service excellence.
Detail Manager
Open Roads Complete Rv
White, GA
01.2018 - 03.2019
- Supervised detailing operations to ensure high-quality standards and customer satisfaction.
- Developed and implemented efficient workflows to enhance productivity in detailing processes.
- Trained and mentored team members on best practices in RV detailing techniques and safety protocols.
- Conducted regular inspections to maintain equipment and uphold cleanliness standards within the shop.
Detail Manager
Camping World of Robertsdale
Robertsdale, AL
03.2015 - 09.2017
- Collaborated with management to streamline inventory management for detailing supplies and tools.
- Analyzed customer feedback to identify areas for service improvement and implement necessary changes.
- Resolved operational issues effectively, maintaining a focus on quality control and efficiency improvements.
- Led initiatives to integrate new technologies into the detailing process, boosting overall service quality.
Education
High School Diploma -
Baldwin County High School
Bay Minette, ALSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Relationship building
- Customer needs assessment
- Strong work ethic
- Attention to detail
- Hospitality and accommodation
- Contact follow-up
- Written and oral communication skills
Timeline
Sales Associate
Camping World of Woodstock
11.2025 - Current
Internal Service Advisor
Camping World of Woodstock
03.2025 - 11.2025
Parts Manager
Campers Inn RV
09.2023 - 03.2025
Hybrid Advisor/Parts Advisor
Open Roads Complete RV
05.2022 - 08.2023
Merchandiser
Camping World of Woodstock
03.2019 - 05.2022
Detail Manager
Open Roads Complete Rv
01.2018 - 03.2019
Detail Manager
Camping World of Robertsdale
03.2015 - 09.2017
High School Diploma -
Baldwin County High School