Elizabeth Myers
North Smithfield,RI
Summary
Service-oriented Telemarketer with passion for providing excellent customer service. Friendly, personable and always professional under pressure. Known for thriving in fast-paced and busy environments. Remarkable Telemarketer with ability to provide superior customer service at all times. Friendly, punctual, dependable and computer-savvy. Specializing in balancing many different tasks at once.
Overview
37
37
years of professional experience
Work History
Inbound Call Center Sales Representative
Triton Technologies Inc.
Mansfield, MA
10.2019 - Current
- Provided information about available products and services including membership details and purchase advantages.
- Overcame objections using friendly, persuasive strategies.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
Team Leader
Displays2go
Fall River, MA
08.2024 - 12.2025
- Led team in achieving operational goals through effective workflow management.
- Mentored junior staff, fostering skill development and enhancing team performance.
- Implemented process improvements, resulting in increased efficiency and reduced errors.
- Coordinated cross-functional collaboration to streamline project execution and drive results.
- Developed training programs to enhance team capabilities and ensure compliance with standards.
- Oversaw resource allocation, ensuring optimal use of personnel and materials for project success.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Sales Floor Associate
Home Depot
Smithfield, RI
09.2018 - 10.2019
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Fielded questions and solved problems by informing customers of current promotions and store policies.
- Educated customers on promotions to enhance sales.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Greeted customers, helped locate merchandise and suggested suitable options.
Cashier
Walmart
North Smithfield, RI
09.2017 - 04.2018
- Operated cash register for cash, check and credit card transactions with [Number]% accuracy.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Checked prices for customers and processed items sold by scanning barcodes.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Educated customers on promotions to enhance sales.
Shipping and Receiving Clerk
A. T. Cross Company
Lincoln, RI
09.1988 - 01.2010
- Orchestrated efficient routing by producing accurate shipping documentation and package labels.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Handled day-to-day shipping and receiving overseeing more than 1200 packages per day.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Moved shipment materials to and from designated areas using lift and hand trucks.
Education
High School Diploma -
Burrillville High School
Harrisville, RI06.1986
Skills
- Appointment scheduling
- Sales proficiency
- Scripted calls
- Documentation
- Product and service knowledge
- Inventory control
- Quality control enhancement
- Product testing
- Strategy development
- Document scanning
- Assembly procedures
- Shipping and packaging
- Sorting and delivery
- Stockroom organization
- Restocking and display setup
Timeline
Team Leader
Displays2go
08.2024 - 12.2025
Inbound Call Center Sales Representative
Triton Technologies Inc.
10.2019 - Current
Sales Floor Associate
Home Depot
09.2018 - 10.2019
Cashier
Walmart
09.2017 - 04.2018
Shipping and Receiving Clerk
A. T. Cross Company
09.1988 - 01.2010
High School Diploma -
Burrillville High School