Marley Carmichael
Las Vegas,NV
Summary
Skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store/online/inbound customers with knowledgeable assistance.
Overview
4
4
years of professional experience
Work History
Inbound Call Center Sales Representative
Cox Communications
Las Vegas, NV
08.2023 - Current
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
- Provided technical support when needed regarding product installation, usage, troubleshooting.
- Met individual targets set by supervisors for sales conversions and revenue generation.
Office Manager
Zales The Diamond Store
Las Vegas, NV
12.2021 - 08.2023
- Conducted regular audits of jewelry store inventory levels to identify discrepancies or shortages.
- Advised customers on the selection of products based on their needs and preferences.
- Received inventory shipments and stocked shelves with merchandise.
Salon Receptionist
Habit Hair Salon
Las Vegas, NV
08.2020 - 12.2021
- Performed inventory checks on hair care products, tools and other supplies as needed.
- Provided information about services, products and prices to customers.
- Greeted customers, answered phone calls and responded to emails in a timely manner.
Education
Some College (No Degree) - Health Sciences
College of Southern Nevada
Las Vegas, NVSkills
- Customer Service
- Communication
- Goal Oriented
- Time Management
- Adaptability
- Problem Solving
References
References available upon request.
Timeline
Inbound Call Center Sales Representative
Cox Communications
08.2023 - Current
Office Manager
Zales The Diamond Store
12.2021 - 08.2023
Salon Receptionist
Habit Hair Salon
08.2020 - 12.2021
Some College (No Degree) - Health Sciences
College of Southern Nevada
Similar Profiles
Molly HudlowMolly Hudlow
Senior Product Manager at Cox Communications, Cox MediaSenior Product Manager at Cox Communications, Cox Media
Tatyanna RodriguezTatyanna Rodriguez
Solution Specialist at Cox CommunicationsSolution Specialist at Cox Communications
Edmond BradleyEdmond Bradley
Construction Planner at Cox CommunicationsConstruction Planner at Cox Communications