Elizabeth Nofar
Clarkston,MI
Summary
Proven customer service expert with a track record of enhancing customer satisfaction at Bin Street Bin Store. Skilled in multitasking and maintaining composure under pressure, demonstrated by mentoring new staff and ensuring efficient guest seating. Excels in reliability and empathy, significantly improving team performance and customer service excellence.
Overview
2
2
years of professional experience
Work History
Cashier
Bin Street Bin Store
05.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Restaurant Hostess
Saganos of Clarkston
04.2022 - 05.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Checked in with servers to confirm preparedness before seating customers.
Education
BBA - Finance
Grand Valley State University
Allendale, MI04.2028
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Customer service excellence
- Reliability and punctuality
Timeline
Cashier
Bin Street Bin Store
05.2023 - Current
Restaurant Hostess
Saganos of Clarkston
04.2022 - 05.2023
BBA - Finance
Grand Valley State University
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