Elizabeth Nunez
Los Angeles,CA
Summary
Professional and detail oriented Front End Supervisor with experience in retail operations, customer service, and team leadership. Skilled in managing staff schedules, handling customer service concerns, training employees, and maintaining efficient front-end operations in fast paced environments. Focused on satisfaction and efficient operations, and a positive customer service experience. Looking to transition into a new field, leveraging these transferable skills to drive success in a fresh and challenging role.
Overview
3
3
years of professional experience
Work History
Front End Supervisor
Ross Dress for Less
09.2023 - Current
- Developed staff schedules to optimize coverage during peak shopping hours.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Maintained a clean and organized front-end area to ensure a enjoyable shopping experience for customers.
- Coached, and supervised employees, taught methods for handling various aspects of sales, complicated issues, and difficult customers.
- Trained team members to improve performance and maintain service standards.
- I have experience with Markdowns, being apart of the stock team, and collaborating with managers to assist them with special projects.
Education
High School Diploma -
James A Garfield High School
5101 E 6th St, East Los Angeles06.2023
Skills
- Customer service
- Workflow management
- Communication
- Listening skills
- Organization
- Employee training
Languages
English
Spanish
Timeline
Front End Supervisor
Ross Dress for Less
09.2023 - Current
High School Diploma -
James A Garfield High School