Elizabeth Odom
Trussville,Alabama
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
Work History
Inside Sales Representative
The Mayer Lighting Showroom
12.2019 - Current
- Top performer in Gross Margin % sales in 2023.
- Provided exceptional service to clients, fostering strong relationships and repeat business.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Collaborated with architects and interior designers to create visually appealing environments through strategic lighting placements.
Sales Intern
The Mayer Lighting Showroom
03.2019 - 12.2019
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Developed, maintained and utilized diverse client base.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to establish long-term business growth.
Receptionist
UAB One Stop Ticket Office
06.2018 - 03.2019
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Bachelor of Science - Industrial Distribution, Medical Equipment and Supplies
University of Alabama At Birmingham
Birmingham, Alabama12.2019
Skills
- Cold Calling Expertise
- Customer Relationship Management
- Product Knowledge
- Efficient in ERP
leadership and organizations
- Alpha Gamma Delta | Member
- Alpha Gamma Delta | Vice President of Administration
- Pi Chi - National Panhellenic Council | Member
- Society of Distribution Leaders | Member
- Greek Emerging Leadership Experience | Member
Timeline
Inside Sales Representative
The Mayer Lighting Showroom
12.2019 - Current
Sales Intern
The Mayer Lighting Showroom
03.2019 - 12.2019
Receptionist
UAB One Stop Ticket Office
06.2018 - 03.2019
Bachelor of Science - Industrial Distribution, Medical Equipment and Supplies
University of Alabama At Birmingham
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