Elizabeth Ohnstad
Springdale,AR
Summary
A future focused and action oriented Analyst that drives organizational improvements through thorough deep dive analysis and processes. Well-versed in collaborating with cross functional partners and customers to resolve challenges and road blocks within the business. Skilled in various data systems and operations in order to improve the business and grow on a personal level. An organized and dependable team mate successful at managing multiple priorities with a positive attitude.
Overview
4
4
years of professional experience
Work History
Customer Analyst - Walmart Seasonal
Mars Wrigley
06.2022 - Current
- Conduct in-depth competitor analysis using Luminate and Nielsen to identify market gaps and new business opportunities.
- Translate data findings and trends into actionable insights in weekly Walmart meetings and Line Reviews to better understand customer behavior and present findings.
- Revamp existing item files with improved data visualization and facilitate better decision-making processes across everyday responsibilities.
- Collaborate closely with Walmart Sales Representatives to ensure alignment between data-driven insights and frontline actions resulting in more effective sales strategies.
- Continuously seek opportunities for professional growth by staying informed on industry best practices, attending relevant trainings, and pursuing certifications in data analysis.
Customer Analyst - Walmart Future Consumption
Mars Wrigley
06.2021 - 06.2022
- Managed customer relationships with our distributors McLane and CoreMark to ensure information accuracy and timeliness in order for the company to begin accepting orders.
- Conducted weekly POS reporting and ad hoc requests for customer analysis.
- Played a key role in item set up for Walmart from start to finish, ensuring accurate item information and effectively locating items within their systems.
Customer Analyst - Walmart.com
Mars Wrigley
06.2020 - 06.2021
- Boosted sales performance by working closely with our Digital Merchandiser to improve content and search on Walmart.com and OPD.
- Assisted in reviewing and tracking Walmart.com audits to ensure a seamless experience when shopping Mars Wrigley items online.
- Contributed to the development of a user-friendly online platform by providing valuable insights on customers'' digital behavior patterns such as search and navigation.
Education
Bachelor of Science - Marketing
University of Arkansas, Fayetteville
Fayetteville, AR05.2020
Skills
- Project and Process Management
- Organization and Planning
- Collaboration
- Self Management
- Adaptability
- Empathy
- Microsoft: Excel, PowerPoint, Word, Outlook
- Retail Link & Item360
Timeline
Customer Analyst - Walmart Seasonal
Mars Wrigley
06.2022 - Current
Customer Analyst - Walmart Future Consumption
Mars Wrigley
06.2021 - 06.2022
Customer Analyst - Walmart.com
Mars Wrigley
06.2020 - 06.2021
Bachelor of Science - Marketing
University of Arkansas, Fayetteville
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