Elizabeth Ortiz
Altamonte Springs,fl
Summary
Graduate of FCC Dental Assisting Program with experience of efficiently handling administrative tasks and assisting chairside with dental procedures. Well rounded professionally skilled in assisting with 4 to 6 -hand procedures, setting up exam rooms, taking dental radiographs, sterilization stations and preparing materials for impressions or restorations. Organized with experience in charting and preparing patient treatment plans. Team-focused with commitment to providing exceptional care to all patients.
Overview
6
6
years of professional experience
Work History
Seasonal Sales Associate
Victoria secret / Pink
Altamonte Springs, FL
09.2023 - 02.2024
- Assist in multiple areas of the store including setting floorsets and/or cleaning, processing, replenishing, cashiering, and selling.
Customer Service representative
Wawa, Altamonte Springs
06.2022 - 08.2024
- Greet and provide an enjoyable shopping experience for all customers
- Respond to customer requests and complaints in a timely and courteous manner
- Utilize the GREAT customer service and customer recovery model to ensure customer engagement
- Communicate with the management team regarding customer requests and concerns.
Server/ToGo Specialist
Longhorn Steakhouse
07.2021 - 06.2022
- Ensure that we package food for convenience without compromising quality
- Build Guest Loyalty with order accuracy and on time delivery
- Focus on clean and sanitized Guest touch points and work area
- Greeting guests, reviewing menu items and specials, taking food and drink orders, and bringing food and drink to tables.
COOK
Pizza Hut
10.2020 - 01.2021
- Prepare meals & follow establishment recipes
- Duties include preparing ingredients, adhering to the restaurant menu, & following food health as well as safety procedures
- Clean
- Assist other cooks
CREW MEMBER
McDonald’s
01.2020 - 04.2020
- Greet customers at the front counter/ kiosks and guide them through the ordering process
- Operating cash registers and running the drive-thru
- Completing food preparation
- Clean the restaurant, following all safety and security procedures.
SALE ASSOCIATE
Forever 21
10.2019 - 01.2020
- Greet the customer and responds to their question
- Improving engagement with merchandise
- Assist in store customer to find with what they want with a smooth process transaction
LIFEGUARD
The Holiday Inn Suites Resorts Water Parks
05.2019 - 09.2019
- Monitor and supervise aquatic activities
- Make sure all pool users follow the pre-established security measures to avoid injuries and other accidents
- Respond to any emergency that may occur in a timely manner.
SALES ASSOCIATE
Bath & Body Works
10.2018 - 01.2019
- Greet customer and answer question
- Assist with selecting the merchandise and occasional handle the cash register
- Stock items and take inventory
- Clean the work area
Education
Certificate of Course Completion - Dental Assisting
Florida career college
12-2023
Skills
- Customer Service
- Cashier
- Windows 360, Email, Fax, and Scan
- EFDA certification
- Dental Radiology certification
- Chair side assisting
- CPR certified
- Impressions
- Restorative Procedures
- Temporary crown fabrication
- Crown seating
- Sterilization skills
Additional Information
Externship
170 hours @ Greenberg Dental
Education and Training
Internship
80 hours Mint 32 dental Oviedo
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Seasonal Sales Associate
Victoria secret / Pink
09.2023 - 02.2024
Customer Service representative
Wawa, Altamonte Springs
06.2022 - 08.2024
Server/ToGo Specialist
Longhorn Steakhouse
07.2021 - 06.2022
COOK
Pizza Hut
10.2020 - 01.2021
CREW MEMBER
McDonald’s
01.2020 - 04.2020
SALE ASSOCIATE
Forever 21
10.2019 - 01.2020
LIFEGUARD
The Holiday Inn Suites Resorts Water Parks
05.2019 - 09.2019
SALES ASSOCIATE
Bath & Body Works
10.2018 - 01.2019
Certificate of Course Completion - Dental Assisting
Florida career college