Elizabeth Ortiz
Dayton,OH
Summary
Dedicated sales associate with strong customer service and problem-solving skills. Proven ability to enhance shopping experiences and optimize store operations through effective teamwork and merchandise display.
Results-driven sales associate with over three years of experience in retail environments. Skilled in inventory control and transaction processing, contributing to improved customer satisfaction and streamlined operations. Eager to leverage expertise in enhancing store performance.
Overview
11
11
years of professional experience
Work History
Sales Associate
Lidl US
Huntington, NY
09.2021 - Current
- Enhanced customer experience by maintaining organized merchandise displays and ensuring store cleanliness.
- Executed accurate transaction processing while overseeing cash register operations.
- Executed promotional display strategies to enhance customer attraction and product visibility in-store.
- Guided customers in product selection and addressed inquiries to improve overall satisfaction.
- Capable of maintaining multiple departments in a single shift.
Sales Associate
Community Pet Shop
Huntington, NY
12.2020 - 06.2021
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained store presentation standards by organizing merchandise and ensuring cleanliness.
- Monitored inventory levels, facilitating restocking processes to ensure product availability.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Managed to assist approximately 40 customers a day.
Sales Associate
Animal Pantry
Huntington, NY
08.2019 - 12.2020
- Processed transactions accurately, managing cash register operations efficiently.
- Collaborated with team members to meet sales goals and improve customer service strategies.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained several different animal enclosures.
- Managed approximately 30 incoming calls, and customers per day.
Parts Driver and Stocker
Any Part Auto Parts
Huntington Station, NY
01.2015 - 02.2020
- Delivered auto parts efficiently to various locations, ensuring timely service and customer satisfaction.
- Maintained accurate records of deliveries and inventory, optimizing operational workflow.
- Operated delivery vehicles safely, adhering to all traffic regulations and company policies.
- Assisted in managing inventory levels, identifying discrepancies and coordinating restocking efforts.
- Managed approximately 25-30 deliveries per day.
- Operated work vehicles to deliver loads as far as 30 miles from home location.
Education
High School Diploma -
Huntington High School
Huntington, NY08-2006
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Multi-tasking strength
- Merchandise display
- Inventory control
- POS system operation
- Store opening and closing
- Stocking and receiving
- Display setup
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Sales Associate
Lidl US
09.2021 - Current
Sales Associate
Community Pet Shop
12.2020 - 06.2021
Sales Associate
Animal Pantry
08.2019 - 12.2020
Parts Driver and Stocker
Any Part Auto Parts
01.2015 - 02.2020
High School Diploma -
Huntington High School