Elizabeth Pacheco
Peoria,AZ
Summary
To obtain employment in a career where I can use my communication, customer service, and organizational skills, while gaining professional experience.
Overview
2
2
years of professional experience
Work History
Cashier
Portillos
Glendale, Arizona
11.2024 - Current
- Processed customer transactions efficiently and accurately at a busy fast-casual restaurant.
- Assisted customers in menu selection and answered questions about food items.
- Enhanced customer satisfaction by personalizing service for each customer.
- Applied discounts to customer purchases to enhance shopping experience. by scanning and redeeming coupons.
- Offered customers carry-out service at completion of transaction.
- Worked with team members to ensure timely order fulfillment during peak hours.
- Trained new team members on cash register operation, stock procedures, and customer service best practices.
- Followed company security procedures for handling large sums of money.
- Maintained work area and kept cash drawer organized.
- Conducted cash counts to ensure proper amounts were available for transactions. in cash drawers at the beginning of shifts to ensure amounts were correct.
- Answered customers' questions and provided information on store procedures or policies.
- Built and maintained productive relationships with employees.
Cashier
Dollar Tree
Peoria, Arizona
08.2024 - 12.2025
- Handled cash, credit, and digital payments with attention to detail and security.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Provided exceptional customer service to patrons through active listening and engagement.
- Boosted customer satisfaction levels by going the extra mile to personalize service for each customer.
- Maintained cleanliness and organization of the checkout area during peak hours.
- Coordinated with team members to ensure prompt order fulfillment during peak periods.
- Monitored inventory levels and communicated needs to management for restocking supplies.
- Restocked shelves with merchandise to maintain inventory levels.
- Trained new staff on register operations and customer service standards to enhance team efficiency.
- Executed tasks assigned by management.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
High School Diploma -
Sunrise Mountain Highschool
21200 N. 83rd Avenue, Peoria, AZ 8538205-2026
Skills
- Customer service
- Customer assistance
- Clear communication
- Written and verbal communication
- Attention to detail
- Dependability and reliability
- Time management
- Team collaboration
- Employee training
- Training and onboarding
- Problem solving
- Empathy and patience
- Professionalism and courtesy
- Data entry
- ID verification
Timeline
Cashier
Portillos
11.2024 - Current
Cashier
Dollar Tree
08.2024 - 12.2025
High School Diploma -
Sunrise Mountain Highschool