Elizabeth Pensel
Nashville,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Server/Bartender
Chesapeake Inn Restaurant and Marina
03.2023 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server/Bartender
K38 Baja Grill
08.2020 - 12.2022
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Server/Bartender
Fishhouse
07.2019 - 08.2020
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Hostess/Server
Marina Grill
03.2018 - 01.2019
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
Take out cashier
GROTTO PIZZA
06.2016 - 12.2017
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
Walgreens
05.2015 - 05.2016
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Set up new sales displays each week with fresh merchandise.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Education
St. Georges High School
Associate of Science - Science
Cape Fear Community College
Wilmington, NC12.2023
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Some College
University of North Carolina at Wilmington
Bachelor of Science - Nursing
Some College West Virginia University
Morgantown, WVSkills
- Bartending
- Serving
- Host/hostess experience
- Food service
- Medical terminology
- Computer skills
- First aid
- Anatomy knowledge
- Phone etiquette
- Customer service
- Certifications and Licenses
- CPR
- Cash Handling
- High-Volume Dining
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Server/Bartender
Chesapeake Inn Restaurant and Marina
03.2023 - 08.2023
Server/Bartender
K38 Baja Grill
08.2020 - 12.2022
Server/Bartender
Fishhouse
07.2019 - 08.2020
Hostess/Server
Marina Grill
03.2018 - 01.2019
Take out cashier
GROTTO PIZZA
06.2016 - 12.2017
Cashier
Walgreens
05.2015 - 05.2016
St. Georges High School
Associate of Science - Science
Cape Fear Community College
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Some College
University of North Carolina at Wilmington
Bachelor of Science - Nursing
Some College West Virginia University
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