Elizabeth Perez
Tampa,FL
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions via the pharmacy software and managing pharmacy inventory. Adept at interacting with patients to answer questions and provide status updates on their prescription fills. Polite and positive front desk with exceptional telephone etiquette. Proficient in assisting guests with reservations, valuables and baggage. Easily adaptable to high-pressure, dynamic situations.
Overview
8
8
years of professional experience
Work History
Front Desk Receptionist
LaRocca Injury Center
Brandon, FL
09.2020 - Current
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Entered and updated sensitive customer information during check-ins and room changes.
- Monitored office supplies by checking inventory and placing orders.
- Kept accounts in balance and ran daily reports to verify totals.
My Pharmacy Of Tampa, Registered Pharmacy
, FL
06.2016 - Current
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests
- Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency
- Researched customer health insurance plans to provide prescription authorization and efficient patient care
- Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products
- Ensured customers received quality care through collaboration with the pharmacist
Education
Associate of Science - Nursing
Jersey College of Nursing
Tampa, FLAssociate of Science - Nursing
Galen College of Nursing
Louisville, KY08.2023
Associate of Science - Public Health
Hillsborough Community College
2019
High School Diploma - undefined
Faith Baptist Christian School
2016
undefined
Florida Gateway College
2016
Skills
- Problem-solving skills
- Time management
- Workflow Optimization
- Insurance verification
- Pharmacy operations
- Patient relations
- Compounding abilities
- Patient safety
- Reliable and Punctual
- Multitasking and Prioritization
- Positive Attitude and Energetic
- Positive Attitude
- Public Relations
- Documentation and Reporting
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
LaRocca Injury Center
09.2020 - Current
My Pharmacy Of Tampa, Registered Pharmacy
06.2016 - Current
Associate of Science - Nursing
Jersey College of Nursing
Associate of Science - Nursing
Galen College of Nursing
Associate of Science - Public Health
Hillsborough Community College
High School Diploma - undefined
Faith Baptist Christian School
undefined
Florida Gateway College
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