Elizabeth Portalatin Rivera

Managed kitchen operations, ensuring adequate food supply for customer orders and preventing shortages. Pay attention to the Hot food table and codes. Maintained cleanliness of kitchen areas to uphold health and safety standards. Prepared hoagies based on customer specifications. based on what the customer orders.Trained new associates on company policies and service standards, improving onboarding experience and operational consistency.Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.

• Assisted customers with inquiries and provided product information.
• Processed transactions efficiently at the register and maintained cash accuracy.
• Managed inventory levels and restocked shelves to ensure product availability.

Rotated stock items and ingredients to ensure freshness and reduce waste. Prepped fresh vegetables by washing, chopping, and dicing for use in daily meal preparation. Organized and labeled stock of ingredients to support timely access and inventory management. Adhered to all regulatory standards regarding safe and sanitary food prep.

• Prepared ingredients for daily menu items and special dishes.
• Maintained cleanliness and organization of kitchen workspace and equipment.
• Assisted chefs in cooking, plating, and presenting food items.

Assisted customers with order selection, ensuring a positive experience. Assembled sub sandwiches according to customer preferences, provide great customer service, so they would back. Monitored and recorded refrigerator and freezer temperatures daily to maintain food safety standards. Stored perishable food items in freezer or refrigerator to protect food from spoilage.

• Prepared and sliced meats and cheeses for customer orders.
• Maintained cleanliness and organization of deli workstation.
• Assisted customers with product selection and special requests.

Directed team to deliver excellent customer service. Maintained well-stocked and clean line to attract customer attention. Executed food orders three times a week and conducted inventory. Make sure we have enough product so the store could keep running. Realigned workflows with changing business demands by evaluating processes and employee strengths. Provided ongoing training to address staff needs.

• Supervised daily operations in a high-traffic airport food service environment.
• Trained and mentored new team members on service standards and procedures.
• Managed inventory levels to ensure product availability and quality control.

Assisted customers with their orders during checkout. when coming through the line and serve them their chosen order. Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine. Removed trash from work areas to maintain cleanliness. and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep a sanitized kitchen. Managed returned items in alignment with store policy. Received payments for purchased food and issued receipts.

• Prepared and served a variety of pizzas and menu items to customers.
• Maintained cleanliness and organization of serving area and food prep stations.
• Collaborated with team members to ensure timely service during peak hours.