Elizabeth Porter
Peru,IA
Summary
Professional with a proven track record at Chiropractic 1st, enhancing patient care coordination and streamlining front desk operations. Expert in Microsoft Office Suite and adept in effective communication. My background also includes managing a small business and resolving complex insurance issues, demonstrating versatility and a commitment to excellence.
Overview
16
16
years of professional experience
Work History
Chiropractic Assistant
Chiropractic 1st
Osceola, IA
12.2023 - Current
- Executed comprehensive front desk receptionist duties.
- Recorded patient information in EMR.
- Processed insurance claims efficiently and accurately.
- Handled payment inputs from both healthcare payers and patients.
- Maintained superior service levels.
Owner/Artist
Born in a Barn Fiber Arts
Peru, IA
01.2009 - 08.2019
- Directed all functions of small business management.
- Delivered exceptional customer service collaborating with clients on bespoke designs.
Customer Service Representative
Iowa Medicaid Enterprise
Des Moines, IA
07.2013 - 04.2014
- Managed provider inquiries through call center operations.
- Verified insurance eligibility
- Facilitated resolution of claim denials by identifying key reasons.
Education
Associate of Science - Graphic Design
Rasmussen University
08-2020
Skills
- Patient care coordination
- Effective written and verbal communication
- Patient flow management
- Microsoft Office Suite
- Medical billing
- Telephone etiquette
- Insurance verification expertise
- Appointment scheduling
- Front desk administration
- Payment collection
- Data entry efficiency
- Billing support
Timeline
Chiropractic Assistant
Chiropractic 1st
12.2023 - Current
Customer Service Representative
Iowa Medicaid Enterprise
07.2013 - 04.2014
Owner/Artist
Born in a Barn Fiber Arts
01.2009 - 08.2019
Associate of Science - Graphic Design
Rasmussen University
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