Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elizabeth Reese

Vancouver

Summary

Well-traveled Implementation Consultant with 5+ years helping clients enhance businesses through careful introduction of advanced software solutions. Satisfied only when customers successfully integrate new products and improve operations. Provides streamlined, timely operational augmentations with minimal service interruptions.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Implementation Consultant

ResMed
03.2025 - Current
  • Led implementation of healthcare software solutions, enhancing patient engagement and operational efficiency.
  • Mentored junior consultants, fostering skill development and enhancing team performance.
  • Collaborated with cross-functional teams to ensure seamless integration of software systems.
  • Developed training materials and conducted workshops for clients on system usage and best practices.
  • Analyzed client feedback to identify areas for process improvement and drive user satisfaction.
  • Provided ongoing support during post-implementation phases, addressing client inquiries promptly.

Polysomnographic Technologist

Vancouver Sleep Center
08.2024 - 03.2025
  • Prep rooms and studies per doctor’s orders and lab protocols
  • Setup and maintain two patient studies per night; troubleshooting issues, scoring, and staging
  • Experience with pediatric patients
  • Experience with CPAP and BiPAP titration, and split night studies, including pediatric
  • Maintain and clean equipment, sensors, and wires efficiently

Polysomnographic Technician, Student

The Vancouver Clinic
02.2024 - 04.2024
  • Prep rooms and studies per doctor’s orders and lab protocols
  • Setup and maintain two patient studies per night; troubleshooting issues, scoring, and staging
  • Experience with pediatric patients
  • Experience with CPAP and BiPAP titration, and split night studies, including pediatric
  • Maintain and clean equipment, sensors, and wires efficiently

Kamstrup Implementation Specialist

Correct Equipment
12.2022 - 01.2024
  • Manage all Kamstrup customer accounts, maintaining contact with customers throughout the implementation process, establishing expectations, and advising on project deadlines
  • Create and implement customized operating procedures and training manuals for customers
  • Enable smooth onboarding of new customers
  • Provide onsite support for product launch and supervision of product installation
  • Build integrations with a multitude of billing software programs
  • Assist customers with issues after the product has been implemented
  • Provide support to the sales team with prospective clients
  • Telework in Vancouver, WA

Implementation Specialist

ProVet Cloud by Nordhealth
11.2021 - 10.2022
  • Managed multiple customer accounts, advised customers of workflows to ensure established deadlines were met, and collaborated with clients to complete necessary milestones
  • Establish customer expectations within the limitations of the product
  • Maintain multiple project deadlines to ensure timely completion
  • Ensured smooth onboarding of new customers
  • Provided onsite support for product launch
  • Aligned data migration expectations with perspective/new clients and product support team
  • Demonstrate product to prospective clients with sales team
  • Telework in Vancouver, WA

Veterinary Technician

Veterinary Surgical Center of Portland
01.2021 - 03.2022
  • Managing multiple patients simultaneously, ensuring that scheduled treatments were completed on time and efficiently
  • Maintained fluid pumps, ensured the comfort of patients recovering from major orthopedic and soft tissue surgery, verified treatment sheets were correct
  • Determined sedation of uncomfortable patients using prior experience, administered pain medication and other medications as set out by surgeon approved treatment sheets
  • Sanitized and sterilized surgical laundry and instruments
  • Maintained comfort for all patients overnight

Clerk and Pharmacy Technician

Brooklyn Pharmacy
05.2021 - 12.2021
  • Received prescriptions and dispensed medication in accordance with the guidelines set forth by the state of Oregon
  • Compounded special medications in a sterile environment in accordance with FDA guidelines
  • Assisted customers with pharmaceutical concerns and referred them to the pharmacist when necessary
  • Directed incoming calls to the correct department

Veterinary Technician

Companion Pet Clinic
04.2020 - 12.2020
  • Supported veterinarians in tasks such as placement of IV catheters, administration of prescribed medication and vaccinations, and safe restraint for examinations
  • Provided high quality care to patients in a high volume, fast paced environment
  • Collected and processed laboratory samples
  • Assisted in surgery, anesthesia application, and recovery of patients
  • Cleansed surgical instruments used, create, and sterilize surgery packs for procedures daily

Education

Polysomnographic Technology -

Concorde Career College
04-2024

Skills

  • Software implementation
  • Polysomnographic Technologist
  • Proficient with Windows Suite
  • Proficient in Somnoware, and multiple EHR and sleep software solutions
  • Flexible in team-oriented environments
  • Trained in SalesForce
  • Proficient at multitasking and maintaining simultaneous project deadlines
  • Configuration management
  • Training delivery
  • Online training services

Certification

  • Registered Polysomnographic Technologist
  • Certified Pharmacy Technician (State of Oregon)

Timeline

Implementation Consultant

ResMed
03.2025 - Current

Polysomnographic Technologist

Vancouver Sleep Center
08.2024 - 03.2025

Polysomnographic Technician, Student

The Vancouver Clinic
02.2024 - 04.2024

Kamstrup Implementation Specialist

Correct Equipment
12.2022 - 01.2024

Implementation Specialist

ProVet Cloud by Nordhealth
11.2021 - 10.2022

Clerk and Pharmacy Technician

Brooklyn Pharmacy
05.2021 - 12.2021

Veterinary Technician

Veterinary Surgical Center of Portland
01.2021 - 03.2022

Veterinary Technician

Companion Pet Clinic
04.2020 - 12.2020

Polysomnographic Technology -

Concorde Career College
Elizabeth Reese