Elizabeth Regan
Columbia,MO
Summary
Hospitality professional prepared for seamless guest experiences and high-level service. Proven ability to maintain warm, welcoming atmosphere and manage guest interactions efficiently. Reliable team player with flexibility and strong focus on collaborative success.
Overview
2
2
years of professional experience
Work History
Hostess
Lagos Tacos
04.2024 - Current
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout the dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring guests' comfort throughout their visit.
Hyland Hills Ski Area
Three Rivers Park District
12.2022 - Current
- Promoted a positive learning environment with clear communication, patience, and encouragement throughout each lesson.
- Increased student satisfaction and retention rates by providing individual attention, support, and constructive feedback.
Cottagewood General Store (Barista)
Cottagewood Community Foundation
10.2022 - 08.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Cleaned counters, machines, utensils, and seating areas daily.
Education
High School Diploma -
Minnetonka High School
Minnetonka, MN06-2024
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Detail-oriented
- Customer service expertise
- Greeting guests
- Interactive communication skills
- Cleaning and sanitation
Timeline
Hostess
Lagos Tacos
04.2024 - Current
Hyland Hills Ski Area
Three Rivers Park District
12.2022 - Current
Cottagewood General Store (Barista)
Cottagewood Community Foundation
10.2022 - 08.2024
High School Diploma -
Minnetonka High School
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