Elizabeth Rivers

Perform administrative functions, application processing within regulatory timeframes, scheduling, and related duties pertaining to operations of the Planning and Zoning Office and associated commissions.

• Receive and respond to in-person, email and telephone inquiries and requests from the public and other staff on planning and zoning issues.
• Receive and process various applications, including site plans, subdivision, and special permit applications, zone changes and text amendments.
• Responsible for the preparation, publication, filing and distribution of agendas, legal notices and referrals, approval/denial letters, and other correspondence related to permit applications
• Create requisitions and purchase orders.
• Maintain and update the Planning and Zoning website

Assists in the operation of adult services including:

• Computerized circulation system
• Service desk
• Managing the reserve and overdue system
• Fine collection and payment for lost and damaged items
• Prepare books and other media types for circulation
• Repair/clean books and other types of media
• Place holds for patrons
• Assist patrons to find items
• Change overs and weeding at the discretion of the circulation supervisor

Administrative duties in all aspects of Sewer Billing. Maintain twelve thousand plus sewer accounts.

• Bill monthly for 3 different districts
• Setting up and closing out accounts
• Prepare monthly and annual financial reports for the Finance Department
• Assist customers via email, in-person or on the phone
• Worked with Marshal on bankruptcies and warrants
• Process payments at the counter and through file imports into software
• Correspondence and worked with attorneys for sale of properties and sewer use transfers.