Elizabeth Robinson
Lehi,UT
Summary
Offering strong interpersonal skills and passion for customer service, well-suited to thrive in busy and dynamic environment. Brings ability to quickly learn and adapt, combined with effective communication and organizational abilities. Ready to use and develop communication and multitasking skills in the Retail Associate role.
Overview
3
3
years of professional experience
Work History
Hostess
Texas Roadhouse
11.2022 - 06.2025
- Managed guest seating arrangements to optimize dining flow and enhance customer experience.
- Maintained cleanliness of front-of-house areas, ensuring a welcoming environment for guests.
- Handled guest inquiries and resolved issues promptly to ensure satisfaction.
- Assisted in managing reservations and walk-in traffic during peak hours effectively.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Certified Nursing Assistant
Pointe Meadows
10.2024 - 05.2025
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Provided emotional support to patients and families, fostering a compassionate care atmosphere.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
Education
Utah Valley University
Orem, UTSkills
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Customer service expertise
- Guest engagement
- Payment processing
- Complaint handling
- Conflict resolution
- Organizational skills
Timeline
Certified Nursing Assistant
Pointe Meadows
10.2024 - 05.2025
Hostess
Texas Roadhouse
11.2022 - 06.2025
Utah Valley University