Elizabeth Rodriguez
Freeport,NY
Summary
Dynamic cashier with proven expertise at the Customer Service Department, excelling in customer service excellence and cash handling. Enhanced satisfaction rates by resolving complaints and fostering repeat business. Demonstrated strong team collaboration and integrity, achieving a 95% accuracy rate in transactions. Skilled in adapting to policy changes and improving service delivery.
Overview
1
1
year of professional experience
Work History
Cashier
Customer Service Department
Freeport, NY
06.2025 - 06.2026
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and provided product information.
- Maintained accuracy in cash handling and balanced cash drawers daily.
- Ensured store cleanliness and organization to enhance customer experience.
- Collaborated with team members to improve service delivery and reduce wait times.
- Adapted quickly to changing store policies and promotions during peak hours.
- Resolved customer complaints effectively, enhancing overall satisfaction rates.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
High School Diploma -
Freeport High School
Freeport, NY06.2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Customer service excellence
Languages
English
Native or Bilingual
Timeline
Cashier
Customer Service Department
06.2025 - 06.2026
High School Diploma -
Freeport High School