Elizabeth Roebke
Charlotte,NC
Summary
Experienced professional skilled in safety procedures and team collaboration. Proven track record in enhancing passenger experiences while maintaining a safe and organized cabin environment, Previous designated Lead Flight Attendant. Consistency praised by fellow crew members and passengers. Works well under pressure and communicates in a clear and effective manner. Strong knowledge of all Avelo inflight standards and procedures. Excited to have the opportunity to contribute further at Avelo as an IOE Instructor!
Overview
26
26
years of professional experience
Work History
Flight Attendant
Avelo Airlines
Concord, NC
03.2025 - Current
- Ensured passenger safety through adherence to safety protocols and emergency procedures.
- Assisted passengers with inquiries, enhancing customer satisfaction and service quality.
- Conducted pre-flight checks on cabin equipment and supplies for operational readiness.
- Collaborated with crew members to deliver efficient in-flight service and support.
- Adapted quickly to diverse passenger needs, providing personalized assistance during flights.
- Maintained cleanliness and organization of cabin areas to ensure a comfortable environment.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
Realtor
Self
Charlotte, NC
01.2010 - Current
- Developed comprehensive marketing strategies to enhance property visibility and attract potential buyers.
- Facilitated negotiations between buyers and sellers, ensuring favorable outcomes for all parties involved.
- Conducted market research to identify trends and pricing strategies, improving client decision-making processes.
- Managed client relationships through personalized communication, fostering trust and long-term partnerships.
- Negotiated property sales, ensuring favorable terms for clients.
- Conducted market analysis to determine optimal pricing strategies.
- Developed and maintained strong client relationships through exceptional customer service.
- Coordinated property showings, enhancing client engagement and interest.
- Facilitated smooth transactions by coordinating with various stakeholders such as title companies, inspectors, appraisers, and attorneys.
Flight Attendant
AirTran Airways
Atlanta, GA
11.1999 - 07.2007
- Engaged in continuous learning of airline policies and customer service practices for improvement.
- Monitored cabin conditions throughout flights, addressing issues proactively for passenger comfort.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Supported team morale through effective communication skills that fostered cooperation among diverse crew members under various circumstances.
Education
Psychology
University of West Georgia
Carrollton, GASkills
- Customer service
- Strong work ethic
- Attention to detail
- First aid
- Reliability and punctuality
- Professional appearance
- Verbal and written communication
- Safety procedures
- Public speaking
- Emergency procedures
- Leadership qualities
- Emergency response coordination
- Flight safety
Timeline
Flight Attendant
Avelo Airlines
03.2025 - Current
Realtor
Self
01.2010 - Current
Flight Attendant
AirTran Airways
11.1999 - 07.2007
Psychology
University of West Georgia