Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Rosner

Royal Oak

Summary

Dedicated travel professional with expertise in customer service, relationship management, and team collaboration. Proven ability to coordinate luxury travel experiences and enhance client satisfaction through effective communication and attention to detail.

Overview

5
5
years of professional experience

Work History

Travel Agent

Archer Luxury Travel
Royal Oak
03.2023 - 01.2026
  • Coordinated travel arrangements for luxury clients, ensuring personalized experiences.
  • Collaborated with suppliers to secure exclusive rates and offers.
  • Utilized booking software for efficient creation and modification of travel reservations.
  • Developed lasting client relationships to enhance repeat business opportunities.

Luxury Travel Advisor

Ultimate Jet Vacations
Miami
05.2022 - 02.2023
  • Utilized GDS systems to book and confirm travel plans, enhancing client experience.
  • Coordinated comprehensive travel arrangements, including flights, hotels, and car rentals, for diverse clientele.
  • Analyzed customer feedback to improve service offerings and client satisfaction.
  • Fostered collaborative work environment by sharing travel tips and insights with colleagues, promoting knowledge exchange.

Inside Sales Representative

RDV Sportsplex
Maitland
12.2020 - 06.2022
  • Managed customer accounts, delivering tailored product recommendations to increase satisfaction.
  • Utilized CRM software to track sales activities and customer interactions, ensuring accurate records and follow-ups.
  • Delivered exceptional customer support, resulting in improved account retention rates.
  • Provided comprehensive product information, including pricing and availability, to customers.
  • Assisted in training new sales representatives, sharing industry best practices and tools to enhance onboarding experience.

Education

Associate of Science - Nursing

Oakland Community College
Bloomfield Hills, MI
05-2028

Skills

  • Customer service
  • Relationship management
  • Team collaboration
  • Conflict resolution
  • Mentoring and training
  • Interpersonal communication

Timeline

Travel Agent

Archer Luxury Travel
03.2023 - 01.2026

Luxury Travel Advisor

Ultimate Jet Vacations
05.2022 - 02.2023

Inside Sales Representative

RDV Sportsplex
12.2020 - 06.2022

Associate of Science - Nursing

Oakland Community College
Elizabeth Rosner