Elizabeth Ruiz
Roselle,NJ
Summary
Motivated professional skilled in time management and team coordination. Experience in optimizing workflows and ensuring service excellence. Ready to drive productivity and enhance customer satisfaction.
Overview
1
1
Language
1
1
year of post-secondary education
2
2
years of professional experience
Work History
Shift Lead
7brew
Clark, NJ
06.2026 - Current
- Coordinated shift schedules to optimize staff coverage and workflow efficiency.
- Supervised daily operations to ensure efficient service and product quality.
- Trained new team members on beverage preparation and customer service standards.
- Assisted customers with orders, providing recommendations for menu items.
- Maintained cleanliness and organization of the work area to meet health standards.
- Performed opening and closing procedures such as setting alarm systems, counting money.
Bobarista
Gong Cha
Union, NJ
04.2025 - 06.2026
- Prepared a variety of bubble tea beverages following standard recipes.
- Utilized POS system to receive and process customer payments.
- Operated point-of-sale systems for efficient customer transactions.
- Ensured cleanliness and organization of the workspace and equipment.
- Collaborated with team members to create a positive work environment.
- Restocked product displays based on demand and projected sales.
Barista
Dunkin' Donuts
Roselle, New Jersey
10.2024 - 06.2026
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Prepared and served a variety of coffee and beverage orders.
- Engaged with customers, providing friendly and efficient service.
- Maintained cleanliness and organization of the service area and equipment.
- Operated cash register, processing transactions accurately and swiftly.
- Restocked supplies, ensuring availability of ingredients for customer orders.
Education
Associate of Science - Psychology
Union County College
Cranford, NJ 09.2025 - 08.2026
Skills
- Customer service
- Training and development
- Employee training
- Team leadership
- Staff motivation
- Time management
- Conflict resolution
- Communication skills
Languages
English
Native/ Bilingual
Timeline
Shift Lead
7brew
06.2026 - Current
Associate of Science - Psychology
Union County College
09.2025 - 08.2026
Bobarista
Gong Cha
04.2025 - 06.2026
Barista
Dunkin' Donuts
10.2024 - 06.2026