Elizabeth Russo
Atlantic Highlands,NJ
Summary
Hardworking, energetic, passionate job seeker with strong interpersonal skills and strong attention to detail
Driven student currently working towards a bachelors degree in Public Health
Aspiring Infant and Maternal Public Health Professional and future Registered Dietitian
Overview
8
8
years of professional experience
Work History
Medical Receptionist
Lifeline Medical Associates
06.2023 - Current
- Managed patient scheduling and appointment confirmations to optimize office workflow.
- Facilitated communication between patients and healthcare providers, ensuring timely information exchange.
- Processed insurance claims and verified patient eligibility, improving reimbursement accuracy.
- Utilized electronic health record (EHR) systems to maintain accurate patient records and documentation.
- Assisted in training new staff on office procedures and software, enhancing team efficiency.
- Managed multi-line phone system and pleasantly greeted patients.
Restaurant Server
Catch19
10.2022 - 12.2023
- .Open communication between customers and employees
- Maximized upselling opportunities by promoting daily specials or premium menu items without being overtly sales-driven.
- Fostered a welcoming atmosphere by greeting each guest warmly upon arrival and thanking them genuinely upon departure.
- Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Efficient order taking and timely delivery of dishes.
Physical Therapy Technician
Eastpointe Health & Fitness
02.2022 - 01.2023
- Greeted patients while making sure each patient felt physically well enough to exercise and be treated
- Monitored patient's safety and response to exercise intensity to discuss with therapist or assistant.
- Executed interventions of modalities or exercise as directed by therapist or assistant.
- Updated patient's flow sheets on a daily basis showing what they've completed for every visit
- Deciding where to direct up to 9 patients per hour and what exercises they should complete while there is limited space.
- Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
Restaurant Server and Food Expediter
The Inlet Cafe
04.2018 - 10.2021
- Applied comprehensive knowledge of food, wine and beer.
- Checked identification for minimum age for sale of alcoholic beverages.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Answered customers' questions, recommended items and recorded order information.
- Assisted preparation of food plates, overseeing quality and appearance.
Education
Bachelor of Science - Public Health
Kean University
Union, NJ05-2026
Associate of Arts - Health Science
Brookdale Community College
Lincroft, NJ05.2022
High School Diploma -
Middletown High School North
Middletown, NJ06.2016
Skills
- BLS certified
- Customer Service
- Computer Skills
- Problem-Solving
- Appointment Scheduling
- Time Management
- Insurance Processing
- Detail-Oriented
Timeline
Medical Receptionist
Lifeline Medical Associates
06.2023 - Current
Restaurant Server
Catch19
10.2022 - 12.2023
Physical Therapy Technician
Eastpointe Health & Fitness
02.2022 - 01.2023
Restaurant Server and Food Expediter
The Inlet Cafe
04.2018 - 10.2021
Bachelor of Science - Public Health
Kean University
Associate of Arts - Health Science
Brookdale Community College
High School Diploma -
Middletown High School North
Hobbies
During my free time, I enjoy strength training, cooking, reading, and canvas painting