Elizabeth Ruth
Sylvania,OH
Summary
Skilled Patient Scheduling Coordinator with extensive experience at the University of Michigan-Endocrinology and Podiatry, adept in EPIC/MiChart Systems and patient confidentiality. Demonstrated success in improving scheduling efficiency and training staff, showcasing strong leadership and organizational skills. Proven ability to enhance patient care through effective coordination and communication.
Overview
11
11
years of professional experience
Work History
Patient Scheduling Coordinator
University of Michigan-Endocrinology and Podiatry
Ann Arbor, MI
05.2020 - Current
- Pulled patient charts for upcoming appointments.
- Scheduled and confirmed patient appointments and consultations.
- Utilized EPIC/MiChart systems for accurate and up-to-date scheduling information.
- Oversaw all onboarding and training of new staff for periods of six weeks at a time.
- Conducted patient intake interviews, recording and documenting relevant information.
- Coordinated with insurance companies to verify coverage and obtain necessary pre-authorizations.
Patient Scheduling Coordinator
University of Michigan - Northville Health Center
Northville, Michigan
12.2019 - 05.2020
- Coordinated with insurance companies to verify coverage and obtain necessary pre-authorizations.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Instructed patients regarding how to prepare for appointments.
- Created and maintained accurate patient appointment records while using EPIC/MiChart systems.
- Maintained a thorough understanding of medical terminology, as well as coding and billing requirements for various types of insurance plans.
Day Treatment Assistant
Special Tree Rehabilitation
Romulus, Michigan
06.2016 - 12.2019
- Supported nursing staff in day-to-day operations.
- Provided transportation for clients when needed for medical appointments or therapy sessions away from the facility.
- Measured vital signs and took medical histories to prepare patients for examination.
- Collaborated with other professionals such as psychiatrists, psychologists, social workers, teachers, and parents to ensure the best possible care for each client.
- Educated families about available resources within the community that can be used in conjunction with their treatment plan.
Rehabilitation Technician
Special Tree Rehabilitation
Romulus, Michigan
07.2013 - 06.2016
- Monitored vital signs such as blood pressure, pulse rate, temperature, respiration rate, and oxygen saturation levels.
- Documented patient treatments, outcomes, and progress notes accurately.
- Encouraged and motivated patients throughout the rehabilitation process.
- Encouraged and attended to clients' physical needs to facilitate and attain therapeutic goals.
- Assisted in client care activities such as bathing and other personal hygiene care.
Education
Some College (No Degree) - Nursing
School Craft
Livonia, MISkills
- Patient confidentiality
- Appointment scheduling
- EPIC/MiChart Systems
- Medical terminology
- Insurance verification
- Data entry proficiency
- Healthcare industry
Timeline
Patient Scheduling Coordinator
University of Michigan-Endocrinology and Podiatry
05.2020 - Current
Patient Scheduling Coordinator
University of Michigan - Northville Health Center
12.2019 - 05.2020
Day Treatment Assistant
Special Tree Rehabilitation
06.2016 - 12.2019
Rehabilitation Technician
Special Tree Rehabilitation
07.2013 - 06.2016
Some College (No Degree) - Nursing
School Craft
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