ELIZABETH SANABRIA
Ossining,NY
Summary
Dynamic professional with a proven track record at NOTARY ECUADOR, excelling in customer service and financial management. Expert in staff training, fostering teamwork, and enhancing client satisfaction. Achieved high client retention through effective negotiation and problem resolution. Skilled in business administration, demonstrating a confident approach to achieving tangible results.
Overview
11
11
years of professional experience
Work History
Manager on Duty
NOTARY ECUADOR
2023.03 - Current
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
Busser
MINT PREMIUM FOODS
2022.09 - 2023.12
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Trained new staff in bussing and cleaning procedures.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
Account Manager
PONTIFICAL CATHOLIC UNIVERSITY OF ECUADOR
2013.11 - 2022.09
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Education
Master of Arts - Finance
PONTIFICAL CATHOLIC UNIVERSITY OF ECUADOR
ECUADOR11.2021
Bachelor of Arts - Accounting And Business Management
UNIANDES
ECUADOR01.2016
Skills
- Customer service focus
- Delegation capabilities
- Sales and Marketing
- Financial Management
- Schedule development
- Negotiation
Languages
Spanish
Native or Bilingual
Timeline
Manager on Duty
NOTARY ECUADOR
2023.03 - Current
Busser
MINT PREMIUM FOODS
2022.09 - 2023.12
Account Manager
PONTIFICAL CATHOLIC UNIVERSITY OF ECUADOR
2013.11 - 2022.09
Master of Arts - Finance
PONTIFICAL CATHOLIC UNIVERSITY OF ECUADOR
Bachelor of Arts - Accounting And Business Management
UNIANDES
Similar Profiles
Joanna Ruggiero ArvidsonJoanna Ruggiero Arvidson
Certified Notary Signing Agent at Jersey Notary, NOTARY PUBLICCertified Notary Signing Agent at Jersey Notary, NOTARY PUBLIC
Kristeen NajjarKristeen Najjar
Legal Assistant at Saira Khan Notary Corporation Notary PublicLegal Assistant at Saira Khan Notary Corporation Notary Public
Karen HernandezKaren Hernandez
NA at Public Notary, National Notary AssociationNA at Public Notary, National Notary Association