Elizabeth seo
winter garden
Summary
Dedicated and performance-driven Hospitality individual with over 2 years of experience managing front-of-house operations and high-volume guest relations. Highly motivated to bring a deep alignment with Westgate’s core values of Passion, Integrity, and Work Ethic to the Orlando flagship team. Expert in de-escalating complex guest issues with empathy, maintaining absolute professionalism under pressure, and fostering a collaborative, supportive workplace culture for peer groups.
Overview
1
1
year of professional experience
Work History
Team Member
Chipotle
Winter Garden, FL
02.2026 - Current
- Provided exceptional customer service by efficiently taking orders and addressing customer inquiries.
- Maintained cleanliness and organization of workstations to ensure compliance with health regulations.
- Operated kitchen equipment safely while preparing food items per established standards.
- Collaborated with team members to deliver timely service during peak hours, enhancing customer satisfaction.
Sales Associate
Old Navy
Winter Garden, Florida
10.2025 - Current
- Assisted customers with product selection and inquiries.
- Organized merchandise displays to enhance customer engagement.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Team Member
Mc donalds
Winter Garden, FL
06.2025 - 08.2025
- Provided exceptional customer service by efficiently taking orders and addressing customer inquiries.
- Maintained cleanliness and organization of workstations to ensure compliance with health regulations.
- Operated kitchen equipment safely while preparing food items per established standards.
- Collaborated with team members to deliver timely service during peak hours, enhancing customer satisfaction.
Crew Member
Wendys Restaurant
winter garden, Florida
01.2025 - 08.2025
- Provided exceptional customer service by efficiently taking orders and addressing customer inquiries.
- Maintained cleanliness and organization of workstations to ensure compliance with health regulations.
- Operated kitchen equipment safely while preparing food items per established standards..
Education
High School Diploma -
Horizon West High
Winter Garden, FL05.2027
Skills
- Customer service excellence
- Team collaboration
- Cash handling
- Visual merchandising
- Food preparation
- Order accuracy
- Complex problem solving
- Retail operations
- Merchandising strategies
- Friendly demeanor
- Effective communication
Languages
Spanish
Professional
Affiliations
Volunteer, The Mustard Seed of Central Florida Orlando, FL
Education and Training
- Dedicated and highly motivated hospitality professional with a strong foundation in customer service and retail operations. Currently pursuing a college degree while concurrently completing a specialized program in Lodging Operations through dual enrollment, demonstrating a commitment to academic excellence and industry-specific expertise. Possesses hands-on experience gained through extensive volunteer work in service-oriented environments, where I have collaborated with high-performing peers to deliver exceptional guest experiences. A proactive learner currently working toward professional licensure, I am eager to leverage my foundational skills and academic training to contribute to the world-class standards of a premier hospitality organization.
Timeline
Team Member
Chipotle
02.2026 - Current
Sales Associate
Old Navy
10.2025 - Current
Team Member
Mc donalds
06.2025 - 08.2025
Crew Member
Wendys Restaurant
01.2025 - 08.2025
High School Diploma -
Horizon West High