Elizabeth Sprinkle
Strawberry Plains,TN
Summary
Reliable and adaptable professional with a strong background in customer service and team collaboration. Committed to fostering a positive environment and driving efficient operations to support organizational goals.
Overview
4
4
years of professional experience
Work History
Cashier Team Lead
Compass Group Management
Knoxville, TN
05.2022 - Current
- Trained and mentored new cashiers on policies and procedures.
- Implemented process improvements to enhance customer service efficiency.
- Collaborated with management to develop sales strategies and promotions.
- Maintained compliance with health and safety regulations in all transactions.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Developed strong relationships with repeat customers through friendly service interactions.
- Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
- Used POS system to enter orders, process payments and issue receipts.
Education
BBA - Accounting
East Tennessee State University
Johnson City, TN12-2027
High School Diploma -
Carter High School
Strawberry Plains, TN05-2023
Skills
- Customer service
- Team leadership
- Problem-solving
- Multitasking and organization
- Positive attitude
- POS systems
- Adaptability and dependability
- Team collaboration
- Hospitality and accommodation
- Customer assistance
- Reliable and responsible
Timeline
Cashier Team Lead
Compass Group Management
05.2022 - Current
BBA - Accounting
East Tennessee State University
High School Diploma -
Carter High School