Elizabeth Stephans
Scottsdale,AZ
Summary
Detail-oriented and adaptable professional with 6 years of customer service experience and team supervision. Recognized for effectively managing tasks and maintaining a positive environment. Dedicated to driving sales and enhancing customer experiences.
Overview
8
8
years of professional experience
Work History
Shift Supervisor
CVS Pharmacy
Scottsdale, AZ
08.2025 - Current
- Assist customers with their questions, problems and complaints.
- In charge of opening and closing the store.
- Supervise crew through assigning,directing, and following up on tasks.
- Execute the displays, signs, promotional, and seasonal merchandise.
- Daily inventory updates both on sales floor and back of house.
- Effectively communicate information both to and from store management and crew.
- Count cash and verify POS.
Barista
Starbucks
Tempe
12.2022 - 08.2025
- Greet guests warmly.
- Being knowledgeable about all beverages and food.
- Restock inventory and manage product rotation.
- Support team efficiently during peak hours.
- Operate a POS system and process accurately cash
and card transactions. - Maintain a clean and safe working environment.
Retail Associate
Walmart
Tempe,AZ
04.2020 - 05.2024
- Locate, pick and scan item from store shelves using handheld.
- Provide appropriate substitutions for out of stock product.
- Package merchandise, stage orders in bins or refrigerators,
and safely dispense/load orders. - Greet in-store customers, answer questions,
and maintain a friendly attitude - Keep aisles clean, tidy up displays,
and process returns from customer service.
Team Member
Jamba
Scottsdale, AZ
11.2018 - 08.2020
- Greet Guest warmly.
- Be knowledgeable about all products sold.
- Understand guest dietary needs and restrictions.
- Refill product stations, rotate stock, and manage inventory during shifts.
- Operate POS, handle all cash, and card transactions.
- Wash equipment and maintain a clean environment.
Education
High School Diploma -
Saguaro High School
Scottsdale,AZ05-2020
Skills
- POS operation
- Customer-oriented
- Attention to detail
- Conflict resolution
- Flexible and adaptable
- Fast learner
- Flexible schedule
- Friendly, positive attitude
Timeline
Shift Supervisor
CVS Pharmacy
08.2025 - Current
Barista
Starbucks
12.2022 - 08.2025
Retail Associate
Walmart
04.2020 - 05.2024
Team Member
Jamba
11.2018 - 08.2020
High School Diploma -
Saguaro High School