Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth O'Neal

Broken Arrow,OK

Summary

Experienced Customer Service employee with a great work ethic. Smart, personable, punctual, and professional. Compassionate and trained to handle issues and remain level-headed. Reliable and hardworking with great interpersonal and team collaboration skills.

Overview

7
7
years of professional experience

Work History

Cashier

Walmart
02.2024 - Current
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Receptionist

Bluebonnet Labs
03.2023 - 02.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Team Associate

Walmart
10.2022 - 03.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Learned all required tasks quickly to maximize performance.

Bank Teller

Arvest
03.2021 - 10.2022
  • Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
  • Welcomed customers and offered pleasant service during entire transaction.
  • Served large number of customers during high volume shifts and remained composed and professional in stressful situations.

Cashier

Ron's Hamburgers & Chili
09.2018 - 03.2021
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Cashier

Walmart
06.2017 - 09.2017
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.

Waitress

IHOP
12.2017 - 02.2018
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Implemented sanitary food handling, holding and service protocols.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Operated POS terminals to input orders, split bills and calculate totals.

Education

High School Diploma -

Broken Arrow High School
Broken Arrow, OK
05.2016

Skills

  • Money Handling
  • Data Entry
  • Honest and Ethical
  • Regulatory Compliance
  • Task Prioritization
  • Customer Service-Oriented
  • Professionalism and Courtesy

Timeline

Cashier

Walmart
02.2024 - Current

Receptionist

Bluebonnet Labs
03.2023 - 02.2024

Team Associate

Walmart
10.2022 - 03.2023

Bank Teller

Arvest
03.2021 - 10.2022

Cashier

Ron's Hamburgers & Chili
09.2018 - 03.2021

Waitress

IHOP
12.2017 - 02.2018

Cashier

Walmart
06.2017 - 09.2017

High School Diploma -

Broken Arrow High School

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Elizabeth O'Neal