Elizabeth Timmons
Lake Charles,LA
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Smoothie King
09.2021 - Current
- Assisted in the management of daily operations, ensuring smooth and efficient workflow
- Supervised and trained a team of 16+ employees, providing guidance and support to maximize productivity
- Created training materials and conducted training sessions for new hires on company policies and procedures
- Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times
- Collaborated with the manager to develop strategies for achieving sales targets and improving customer satisfaction
- Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies
- Monitored employee performance through regular evaluations, providing constructive feedback for professional development
- Utilized POS systems effectively to process orders accurately while maintaining a high level of efficiency
- Developed and implemented staff training programs to enhance product knowledge and improve customer service skills
Education
High school diploma -
Grand Lake High School
Lake Charles, LA05.2022
Skills
- Cash handling
- Sales
- Assistant manager experience
- POS
- Retail sales
- Cash register
- Leadership
- Communication skills
- Supervising experience
- Retail management
- Merchandising
- Customer service
- Team management
Certification
- CPR Certification
- May 2025 to May 2028
Timeline
Assistant Manager
Smoothie King
09.2021 - Current
High school diploma -
Grand Lake High School