Elizabeth Townsend
Parker,CO
Summary
Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
20
20
years of professional experience
Work History
Executive Assistant
State Of Colorado Behavioral Health Administration
03.2022 - 12.2022
- Coordinate meetings, prepare agendas, briefing and support materials for Commissioner meetings, presentations, and speaking engagements.
- Manage inter-office relations of the BHA Commissioner by serving as the BHA first point of contact for BHA employees, citizens, legislators, Governor’s Office, federal, state and county elected officials and other stakeholders.
- Implement and complete special projects; assist teams with in-person and virtual meeting and webinar support; administrative reporting.
- Organized and coordinated conferences and monthly meetings.
Claims Administrative Assistant
Network Adjusters (via The Job Store)
10.2021 - 03.2022
- Resolved claim coding errors with coding department and provided updated information to adjusters.
- Created and documented comprehensive plan for review and storage of claims support videos and photos.
- Generated, posted and attached information to claim files.
Senior Administrative Assistant, Office of the CEO
Catholic Health Initiatives
01.2018 - 03.2020
- Coordinated board meetings and public events.
- Provide comprehensive administrative support to the Office of the CEO, coordinating all aspects of complex domestic and international travel.
- Manage multiple projects simultaneously, prioritizing responsibilities to deliver projects deliverables on time and within budget.
Billing Account Manager
BillRight Medical Billing
09.2016 - 12.2017
- Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
- Developed and documented practice and client specific-specific processes and procedures to ensure the seamless lifecycle management of accounts.
- Resolved coding errors, made insurance updates and changes, and provided exceptional patient care as needed.
- Performed testing for billing modules, enhancing new functionality and process improvements.
Office Manager
Osgood Team Real Estate
02.2013 - 07.2016
- Established workflow processes, CRM, client and transaction electronic and paper file systems, print and social media marketing, and financial data tracking.
- Managed all aspects of the office in a manner that ensured operational efficiency in the most cost-effective manner.
- Transaction and closing coordinator.
Education
Bachelor of Science - Business
Shepherd University
Shepherdstown, WVAssociate of Arts - Health Information Management
Greenville Technical College
Greenville, SCSkills
- Business Correspondence
- Excel Spreadsheets
- Social Media Knowledge
- Meeting Agendas and Minutes
- Self Starter
- Strong Problem Solver
- Logistics and Schedule Management
- Schedule Management
- Information Confidentiality
Timeline
Executive Assistant
State Of Colorado Behavioral Health Administration
03.2022 - 12.2022
Claims Administrative Assistant
Network Adjusters (via The Job Store)
10.2021 - 03.2022
Senior Administrative Assistant, Office of the CEO
Catholic Health Initiatives
01.2018 - 03.2020
Billing Account Manager
BillRight Medical Billing
09.2016 - 12.2017
Office Manager
Osgood Team Real Estate
02.2013 - 07.2016
Bachelor of Science - Business
Shepherd University
Associate of Arts - Health Information Management
Greenville Technical College
Volunteer
Daughters of the American Revolution – Colorado State Society
National Vice Co-Chairman, Continental Congress Communications – Social Media
National Vice Chairman, Continental Congress Communications – Photography
State Librarian
National Society Colonial Dames XVII Century– Colorado State Society
State Registrar
Volunteer
Daughters of the American Revolution – Colorado State Society
National Vice Co-Chairman, Continental Congress Communications – Social Media
National Vice Chairman, Continental Congress Communications – Photography
State Librarian
National Society Colonial Dames XVII Century– Colorado State Society
State Registrar
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