Elizabeth Unthank
West Chester,OH
Summary
Dynamic sales professional with a proven track record at Prime, adept in customer relationship building and sales strategy development. Leveraged adaptive selling techniques and exceptional customer service to exceed sales targets. Skilled in negotiation and sales analytics, consistently enhancing customer loyalty and driving business growth. Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Driven Salesperson with extensive experience computing sales prices and total purchases. Comfortable processing cash and credit payments for items. Highly skilled atdelivering prompt and courteous customer service in person and on phone.
Overview
7
7
years of professional experience
Work History
Salesperson
DScroggs Investments
Burlington, KY
02.2023 - Current
- Educated customers about products and services offered by the company.
- Assisted customers in selecting appropriate products or services for their needs.
- Resolved customer complaints promptly and efficiently.
- Developed and implemented strategies to meet sales quotas.
- Monitored inventory levels and placed orders as needed.
- Maintained accurate records of customer interactions and transactions.
- Provided personalized service to build relationships with customers.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Developed key customer relationships to increase sales.
- Participated in trade shows and sales events to promote products.
- Conducted market research to identify selling possibilities and evaluated customer needs actively.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
Administrator
EICK Global STEM Academy
Monroe, OH
10.2022 - 07.2024
- Processed payroll information according to established guidelines.
- Provided general administrative support to staff members.
- Monitored emails, sorted mail and distributed correspondence accordingly.
- Coordinated meetings, conferences, travel arrangements.
- Attended staff meetings regarding changes in policies or procedures related to meal service.
- Provided support to departmental managers in the development of project plans and initiatives.
- Developed and implemented administrative procedures to maximize efficiency.
Sales Associate
Best Buy
Florence, KY
03.2018 - 01.2020
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Attended weekly team meetings to review performance goals and objectives.
- Greeted customers and provided exceptional customer service.
- Tracked sales performance metrics to identify trends in market place.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Processed transactions using a point-of-sale system.
- Processed credit card transactions quickly and securely.
- Provided accurate information about products, prices and services.
- Assisted customers with product selection, sizing and styling.
- Developed promotional strategies to increase sales volume.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Demonstrated product features and benefits for customers' needs.
Education
High School Diploma -
Simon Kenton HighSchool
Independence, KY05-2020
Skills
- Customer service
- Sales presentations
- Cross-selling products and services
- Sales management
- Negotiation
- Adaptive selling techniques
- Sales analytics
- Territory management
- Customer relationship building
- Product description
- Up-selling
- Social selling
- Account management
- Relationship building
- Follow-up communications
- Sales process
- Customer engagement
- Deal negotiation
- Customer loyalty programs
- Profit generation
- Business development
- Sales strategy development
- Active listening
- Customer care
- Networking
- Prospecting clients
Timeline
Salesperson
DScroggs Investments
02.2023 - Current
Administrator
EICK Global STEM Academy
10.2022 - 07.2024
Sales Associate
Best Buy
03.2018 - 01.2020
High School Diploma -
Simon Kenton HighSchool
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