Elizabeth Villanueva

• Led daily operations ensuring high-quality service at Bellacures.
• Managed staff scheduling to optimize coverage and efficiency.
• Developed training programs for new employees on service standards.

• Handle Payroll bi-weekly for over 13 technicians.

• Oversaw inventory management to maintain product availability and quality.
• Coordinated marketing initiatives to enhance client engagement and retention.
• Implemented standard operating procedures to improve workflow consistency.
• Resolved customer complaints promptly to ensure satisfaction and loyalty.
• Facilitated team meetings to align on goals and share best practices.
• Enforced customer service standards and resolved customer problems to uphold quality service.
• Trained employees on additional job positions to maintain coverage of roles.

• Processed prescriptions accurately and efficiently for various medications.
• Assisted pharmacists in preparing and dispensing medications to patients.
• Maintained inventory levels by restocking shelves and managing supplies.

• Assisted teachers in classroom management and student engagement activities.
• Supported students with special needs through individualized learning strategies.
• Organized and maintained classroom materials and resources for effective learning.
• Communicated with parents about student progress and classroom activities regularly.