Jeffrey Walker
Magnolia,TX
Summary
Retail professional with 15 years of experience in store management and customer service. Expertise in optimizing inventory levels and implementing promotional strategies. Proven track record of enhancing customer engagement and driving sales growth.
Overview
31
31
years of professional experience
Work History
Assistant Store Director
Brookshire Brothers Grocery
Onalaska, Texas
06.2017 - 10.2019
- Oversaw inventory management and stock replenishment to maintain optimal levels.
- Managed scheduling and labor allocation to enhance workflow efficiency.
- Coordinated promotional displays to maximize product visibility.
- Resolved customer complaints professionally, ensuring satisfaction.
- Ensured compliance with health and safety regulations consistently.
- Monitored departmental performance to achieve goals and objectives.
- Supervised cashiers, training new team members and assessing performance.
- Conducted opening, closing, and shift change functions to uphold operational standards.
- Assisted in daily store operations and staff management.
- Implemented safety protocols to ensure a secure shopping environment.
- Ensured compliance with all relevant health and safety regulations.
- Monitored the performance of all departments, ensuring they met their goals and objectives.
- Performed weekly audits of stockroom inventory levels and restocked shelves when needed.
Assistant Produce Manager
Kroger food stores
Magnolia, Texas
01.2000 - 06.2017
- .
- Assisted in managing produce inventory and ensuring fresh stock availability.
- Implemented daily product rotation to minimize waste and enhance freshness.
- Provided training to new staff on proper handling and storage techniques.
- Enhanced customer experience by organizing attractive product displays in the department.
- Received produce deliveries and unloaded produce.
- Monitored inventory levels to ensure adequate supply of merchandise was available at all times.
- Maintained a clean work area by cleaning counters, shelves and displays regularly.
- Organized and supervised the receiving, stocking, rotating, pricing and merchandising of all produce items.
- Trimmed, washed, and bundled produce.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Store Manager
Todd's Dollar Grocery
Kerrville, Texas
03.1989 - 01.1999
- Managed daily store operations and ensured efficient workflow.
- Oversaw inventory management and maintained stock levels consistently.
- Created promotional displays that enhanced customer engagement and increased sales.
- Designed special promotions and discounts aligned with market trends to boost customer interest.
- Trained and supervised team members on customer service techniques.
- Handled customer inquiries and resolved issues promptly.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
Education
High School Diploma -
John Ehert High School
Marrow Louisiana05-1988
Skills
- Inventory management
- Sales strategy
- Loss prevention
- Visual merchandising
- Employee training
- Team leadership
- Customer service
Timeline
Assistant Store Director
Brookshire Brothers Grocery
06.2017 - 10.2019
Assistant Produce Manager
Kroger food stores
01.2000 - 06.2017
Store Manager
Todd's Dollar Grocery
03.1989 - 01.1999
High School Diploma -
John Ehert High School