Elizabeth Watters
Fort Worth,TX
Summary
People-oriented and safety-minded professional with 10+ years of experience in providing exceptional customer service. Highly adaptable, collaborative team member, and skilled at remaining cool in difficult and high pressure situations.
Overview
1
1
year of professional experience
Work History
Flight Attendant
Omni Air International Inc.
03.2022 - Current
- Prepares cabin for departure by performing safety and security checks as mandated and ensuring all emergency equipment is present and working
- Proven ability to assess, anticipate, and meet diverse guests needs while maintaining high standards of quality and safety
- Experience handling a variety of medical emergencies and thorough training for emergency situations
- Ability to adapt to diverse personalities of passengers and coworkers
- Offers personalized assistance to children, elderly and passengers with special needs
- Recognized for customer service, work ethic, and professionalism
Assistant Food and Beverage Manager
The Historic Strater Hotel
06.2021 - 12.2021
- Responsible for the recruitment, hiring, and training of new employees while managing the schedules of 35+ employees covering 3 restaurants and bars
- Organized, planned, and directed onsite banquets and events consisting of 15-100 guests
- Illustrated ability to learn new skills through limited training to manage multiple departments
- Coordinated with all company departments and guests to provide exceptional service
- Ensured guest satisfaction and resolved any complaints involving food or beverage quality and service
- Solely planned Thanksgiving dinner for 430 guests with food revenue over $15,000
Education
Associate of Science - Criminal Justice
Tarrant County College
Fort Worth, TX2020
Associate of Arts -
Tarrant County College
Fort Worth, TX2017
Skills
- Detail Oriented
- Interpersonal Communication
- Airline Safety Regulations
- Customer Service
- Collaboration
- Adaptability
- Conflict Management
- First Aid and CPR Certified
- Company Policy Adherence
Timeline
Flight Attendant
Omni Air International Inc.
03.2022 - Current
Assistant Food and Beverage Manager
The Historic Strater Hotel
06.2021 - 12.2021
Associate of Science - Criminal Justice
Tarrant County College
Associate of Arts -
Tarrant County College
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